Zoho Optimization Expert

6 days ago


Gurgaon, Haryana, India Leegality Full time

At Leegality, we're revolutionizing the way businesses complete paperwork. With our innovative Document Infrastructure Platform, we've empowered 1500+ organizations to streamline their document management processes. Our impressive client list includes HDFC, SBI Cards, Federal Bank, ICICI Lombard, Axis Finance, Tata Capital, Razorpay, Rupeek, Cars24, and Dunzo.

We're seeking an experienced Zoho Specialist to join our sales operations team. As a key member, you'll be responsible for optimizing and managing our Zoho CRM, Zoho HRMS, and other modules of the Zoho Suite. Your primary focus will be on ensuring seamless sales processes, data tracking, and efficient prospecting, lead, and deal management.

Key Responsibilities:

  • Zoho CRM Management: Oversee the entire Zoho CRM system, configuring it to meet business needs.
  • Sales Process Optimization: Collaborate with the sales team to design and implement workflows that enhance efficiency in sales activities.
  • Custom Development: Utilize your coding expertise to create custom solutions within Zoho CRM, including workflows, automation, scripts, custom modules, and structured processes with Blueprint as needed.
  • Product Knowledge: Stay up-to-date on the full suite of Zoho products, evaluating their potential relevance and value for the company.
  • Data Management & Reporting: Ensure accurate data tracking and management within the CRM, creating detailed reports and dashboards for monitoring sales performance.
  • Training & Support: Provide ongoing support and training to the sales and operations teams on Zoho CRM usage and best practices.
  • Integration: Collaborate with IT and other departments to integrate Zoho CRM with other business tools.

Requirements:

  • A minimum of 2+ years of experience with Zoho CRM is required; expertise on the platform is essential.
  • Hands-on experience with coding and development within Zoho CRM, including Deluge scripting, API integration, custom functions, and workflow automation.
  • A strong understanding of sales processes and how to optimize them using CRM systems.
  • The ability to work cross-functionally with sales, marketing, and customer success teams, as well as technical staff.
  • Strong problem-solving skills with a proactive approach.
  • A Bachelor's degree in a relevant field, such as IT, Computer Science, or Business Management.

Estimated Salary Range: ₹800,000 - ₹1,200,000 per annum, based on experience and qualifications.

Learn more about us: Our Website, Our LinkedIn Page


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