
Group Business Development Director
1 day ago
Purpose:
The Senior Manager is responsible for leading a team of professionals focused on new business and end-to-end policy servicing for group business.
Key Responsibilities:
- Coordinates with Sales, Actuarial teams to close individual group processes efficiently.
- Maintains professional customer service standards.
- Ensures established procedures are followed and introduces improvements regularly.
- Implements quality controls to anticipate problems.
- Trains and supervises an effective team to meet business needs.
- Leverages transformation and digitization opportunities in group business.
Requirements:
- Bachelor's degree with 8-10 years of experience in customer services or operations.
- Experience in data processing and operational efficiency.
- Strong leadership, team building, and influencing skills.
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