Key Client Support Position

2 days ago


Amrāvati, Maharashtra, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description

We are seeking a highly skilled and dynamic individual to join our team as a Client Support Executive.

This role requires an exceptional customer support professional who can deliver outstanding service while working collaboratively with internal teams.

The ideal candidate will possess excellent communication skills, both verbal and written, and be proficient in Advanced Excel, CRM platforms, and troubleshooting.

About the Role
  • Provide exceptional customer support via phone, email, and chat
  • Troubleshoot technical issues and resolve customer complaints efficiently
  • Collaborate with internal teams to resolve complex customer issues

As a Client Support Executive, you will play a crucial role in delivering outstanding client service and contribute to the success of our organization.

Responsibilities
  • Proficiency in Advanced Excel, CRM platforms, and troubleshooting
  • Excellent verbal and written communication skills
  • Willingness to work in rotational shifts
  • Must have a personal laptop and a stable Wi-Fi connection
Qualifications

To be successful in this role, you must possess:

  • Education: Graduate
  • Experience: 1yrs - 2 yrs (Relevant Experience Preferred)
Required Skills

You must possess:

  • Proficiency in Advanced Excel
  • Experience with CRM platforms
  • Troubleshooting skills
  • Excellent verbal and written communication skills
Preferred Skills

Prior experience in client support is highly desirable.



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