Customer Experience Manager

As a seasoned leader, you will oversee the APAC Diamond Services team, driving customer satisfaction and business growth by building high-performing teams.Key ResponsibilitiesDeliver exceptional customer experiences through defined practices and policies, facilitating and participating in customer conference calls and managing customer interactions.Manage...

Job Title: Customer Experience ManagerWe are seeking a seasoned professional to spearhead the development and execution of customer-centric strategies aligned with business objectives. The ideal candidate will possess a strong background in customer engagement, retention, and growth.Customer Insights: Gather and analyze customer data to identify trends and...

Technical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x Business Location: Chennai / Bangalore (Hybrid) Job Type: Full-time Experience: 2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limited is a leading tax consulting company (www.gstmanager.com) offering tech-driven GST...

Job Title: Customer Experience ManagerWe are seeking a skilled and results-driven Customer Experience Manager to join our team. This individual will be responsible for transforming the customer experience through end-to-end optimization of merchant lending on our app.Main Responsibilities:Optimize end-to-end customer journey for seamless merchant lending...

Job Overview:We are seeking an experienced customer service professional to take on the role of Lead Crew Captain. This position involves managing and fulfilling customer requests with a high level of professionalism and attention to detail.Key ResponsibilitiesRequest Fulfillment: Own and fulfill customer queries from start to finish, ensuring timely and...

Technical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x BusinessLocation:Chennai / Bangalore (Hybrid)Job Type:Full-timeExperience:2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limitedis a leading tax consulting company ) offeringtech-driven GST and tax solutionsacross...

About the Role:As a CX Operations Manager, you will be responsible for overseeing the day-to-day activities of a business or organization to ensure its smooth functioning. You will coordinate effectively between multiple internal and external teams and ensure governance of processes.Key Management:- Oversee and manage daily operations for respective...

Job SummaryThe ideal candidate will own the execution of reducing friction and accurate contact automation worldwide. They will assume primary responsibility for identifying root causes and preparing initial call-outs, with associated solutions (both short and long term as needed) while driving improvements against incorrect contact resolutions.About the...

Customer Engagement RoleWe are seeking a talented professional to drive customer engagement and satisfaction.Develop strategies to enhance customer experience and foster long-term relationships.Address and resolve customer inquiries and complaints in a prompt and professional manner.Conduct surveys to gather feedback and analyze results to identify areas for...

Job OverviewAs a key player in our team, you will serve as the central point of contact and coordinator between various departments, ensuring seamless execution of customer transactions.Drive daily operational excellence by monitoring and following up on open issues, customer escalations, and bottlenecks.Deliver exceptional customer experiences by promptly...