Customer Experience Manager

Job Title: Customer Experience ManagerWe are seeking a skilled and results-driven Customer Experience Manager to join our team. This individual will be responsible for transforming the customer experience through end-to-end optimization of merchant lending on our app.Main Responsibilities:Optimize end-to-end customer journey for seamless merchant lending...

Job Overview:We are seeking an experienced customer service professional to take on the role of Lead Crew Captain. This position involves managing and fulfilling customer requests with a high level of professionalism and attention to detail.Key ResponsibilitiesRequest Fulfillment: Own and fulfill customer queries from start to finish, ensuring timely and...

About the Role:As a CX Operations Manager, you will be responsible for overseeing the day-to-day activities of a business or organization to ensure its smooth functioning. You will coordinate effectively between multiple internal and external teams and ensure governance of processes.Key Management:- Oversee and manage daily operations for respective...

Technical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x BusinessLocation: Chennai / Bangalore (Hybrid)Job Type: Full-timeExperience: 2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limited is a leading tax consulting company (www.gstmanager.com) offering tech-driven GST and...

Technical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x Business Location: Chennai / Bangalore (Hybrid) Job Type: Full-time Experience: 2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limited is a leading tax consulting company (www.gstmanager.com) offering tech-driven GST...

Job SummaryThe ideal candidate will own the execution of reducing friction and accurate contact automation worldwide. They will assume primary responsibility for identifying root causes and preparing initial call-outs, with associated solutions (both short and long term as needed) while driving improvements against incorrect contact resolutions.About the...

Job OverviewAs a key player in our team, you will serve as the central point of contact and coordinator between various departments, ensuring seamless execution of customer transactions.Drive daily operational excellence by monitoring and following up on open issues, customer escalations, and bottlenecks.Deliver exceptional customer experiences by promptly...

Global Service LeadershipAs a senior service manager, you will lead a global team of professionals to deliver exceptional customer experiences and achieve contractual obligations worldwide.Develop and implement strategies to optimize service desk efficiency and effectiveness globally.In this role, you will have the opportunity to take on diverse tasks as our...

Transform Customer Engagement with Plivo's AI AgentsPlivo's AI agents platform enables top B2C brands to automate the entire customer lifecycle through cutting-edge multimodal AI.Join a high-impact engineering team in India to solve hard AI challenges at scale, handling over 1 billion API requests per month.The RoleAutomate customer acquisition, engagement,...

Employment Type: Full-timeWork Days: 6 days a week (4 days in office + 2 days WFH)Please fill out the Google form below for screeninghttps://forms.gle/PZagJjNi121chCBz8About Us:We are a fast-growing medical weight loss company that is redefining health and wellness through a combination of medications, expert coaching, and fitness consultations. Our goal is...