Customer Relationship Manager
2 days ago
Job Title: Customer Relationship Manager - Building Lasting Partnerships
About the RoleWe are seeking a highly skilled and motivated Customer Relationship Manager to join our team at Ridhira Group - Building World's largest Wellness Communities. In this role, you will be responsible for building and maintaining strong relationships with clients throughout the transaction process.
Key Responsibilities- Act as the primary point of contact for clients, addressing their inquiries, concerns, and needs in a timely and professional manner.
- Build rapport and establish long-term relationships with clients by understanding their preferences, goals, and expectations.
- Provide detailed information about properties, neighborhoods, market trends, and investment opportunities to help clients make informed decisions.
- Facilitate the real estate transaction process from initial inquiry to closing, ensuring smooth and seamless execution.
- Liaise with internal teams, including sales agents, brokers, legal advisors, and lenders, to coordinate documentation, inspections, appraisals, and other necessary steps.
- Assist clients in negotiating purchase agreements, lease agreements, and other contractual terms to achieve favorable outcomes.
- Represent clients' interests throughout negotiations, advocating for their needs and objectives while maintaining professional relationships with counterparties.
- Provide ongoing support and assistance to clients post-transaction, addressing any issues or concerns that may arise.
- Conduct follow-up calls, emails, and meetings with clients to ensure their satisfaction and identify opportunities for additional services or referrals.
- Stay updated on real estate market trends, property values, inventory levels, and regulatory changes affecting the industry.
- Conduct market research and analysis to identify potential opportunities and risks for clients, offering strategic advice and recommendations.
- Bachelor's degree in real estate, business administration, marketing, or a related field (preferred).
- Real estate license or certification required.
- Proven experience in customer service, sales, or relationship management, preferably in the real estate industry.
- Strong communication, interpersonal, and negotiation skills.
- Knowledge of real estate laws, regulations, and procedures.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant tools.
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Competitive salary: ₹35 LPA (approximately $47,500 USD)
- A comprehensive benefits package, including health insurance and retirement savings plan.
Ridhira Group - Building World's largest Wellness Communities is located in Hyderabad, India.
Contact InformationTo apply for this position, please submit your resume and cover letter to Ridhira Group Careers Page.
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