Highly Skilled Relationship Manager

1 day ago


Hyderabad, Telangana, India IDFC FIRST Bank Full time

Role Overview

We are seeking an experienced and highly skilled Relationship Manager to join our team at IDFC FIRST Bank.

About the Role:

The ideal candidate will be responsible for deepening customer relationships, driving quality engagements, and increasing mobile banking adoption. They will also be responsible for cross-selling pre-approved products, ensuring customer profiling, and onboarding customers onto various banking programs.

Key Responsibilities:

  • Customer Relationships: Responsible for enhancing customer relationships to increase customer relationship value.
  • Engagements: Drives quality engagements over call with customers by following industry best practices.
  • Mobile Banking Adoption: Increases mobile banking adoption and drives initial login on Optimus app.
  • Cross-Selling: Cross-sells pre-approved products such as Credit Card and other offers to increase products per customer.
  • Customer Profiling: Ensures all customer profiling for mapped customers and presents suitable banking products as per their need and requirement.
  • Onboarding: Ensures effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
  • Operational Plan: Ensures monthly operating plan is met to improve scorecard and decile rankings.
  • Query Resolution: Creates a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
  • Compliance: Ensures strict adherence to the bank policies and compliance.

Secondary Responsibilities:

  • Audit Compliance: Assists audit and ensures compliance to internal and external regulations and guidelines.
  • Customer Service: Provides best in-class customer service to all clients to become their primary banker.

Requirements:

The ideal candidate should have 2 to 5 years of relevant experience in Banking or allied Business. A graduation degree from any institution is required.

Estimated Salary: ₹15 lakhs - ₹25 lakhs per annum (dependent on location and experience).



  • Hyderabad, Telangana, India DBS Bank Full time

    Job OverviewIn this highly demanding role, you will have the opportunity to leverage your exceptional relationship management skills to deliver unparalleled service to our elite clients. With a strong focus on building lasting relationships and driving revenue growth, you will be an integral part of our team.About DBS BankAs the leading bank in Asia, DBS...


  • Hyderabad, Telangana, India JTek Software Solutions Pvt Ltd Full time

    Job Title:Senior IT Recruiter with CRMAbout Us:JTek Software Solutions Pvt Ltd is a leading technology firm seeking an experienced Senior IT Recruiter with expertise in CRM (Customer Relationship Management) to join our team.Estimated Salary:$120,000 - $180,000 per annum, depending on experience and qualifications.Job Description:Role Overview: We are...


  • Hyderabad, Telangana, India Randstad Global Capability Center Full time

    Job Title: Highly Skilled Administrative ProfessionalAbout Us: Randstad Global Capability Center is a leading provider of innovative solutions for businesses. We are committed to delivering exceptional results and creating opportunities for growth.About the Role: We are seeking a highly skilled administrative professional to join our team as an Executive...


  • Hyderabad, Telangana, India Thought Frameworks Full time

    Job OverviewWe are seeking a highly skilled Automation Specialist to join our team at Thought Frameworks.


  • Hyderabad, Telangana, India Yashoda Hospitals, Hyderabad Full time

    Yashoda Hospitals, Hyderabad, a centre of excellence in medicine, is seeking an Executive Assistant to join their team.About UsWith over three decades of experience, Yashoda Group of Hospitals has established itself as a trusted provider of quality healthcare services. Our strong relationships with patients and commitment to delivering the highest standards...

  • Highly Skilled ETL

    1 week ago


    Hyderabad, Telangana, India Zeta Global Full time

    About the Role:We are seeking a highly skilled ETL & Database Engineer to join our team at Zeta Global. As an ETL & Database Engineer, you will be responsible for architecting, designing, and implementing solutions that are sustainable and scalable.Key Responsibilities:Design and implement data pipelines to feed downstream data processesAnalyze data,...


  • Hyderabad, Telangana, India Programming Full time

    Job OverviewWe are seeking a Highly Skilled Support Specialist to join our team at Programming in Hyderabad. This role is ideal for individuals with strong analytical skills, technical expertise, and a proactive approach to troubleshooting and resolving issues.The successful candidate will work closely with cross-functional teams to provide technical support...


  • Hyderabad, Telangana, India TravelOperations Full time

    About the RoleWe are seeking a highly skilled Integration Specialist to join our team at TravelOperations. As an integral part of our organization, you will play a key role in designing and developing innovative integration solutions that support our growth and success.


  • Hyderabad, Telangana, India iBASIS Full time

    At iBASIS, we are seeking a highly skilled Data Architect to join our team.Job Overview:We offer a competitive salary of $120,000 per annum, plus benefits, for this role based in Hyderabad - India.Job Description:


  • Hyderabad, Telangana, India Orbcomm Full time

    Job OverviewWe are seeking a highly skilled Billing Operations Specialist to join our team at ORBCOMM.About the RoleThis is an exciting opportunity for a detail-oriented professional with 3+ years of experience in billing operations to take their career to the next level. As a key member of our team, you will play a vital role in ensuring accurate invoices...


  • Hyderabad, Telangana, India Hireteq Full time

    In the esteemed role of High-Level System Specialist at Hireteq, you will be entrusted with the comprehensive management and optimization of WebSphere. This position entails collaborating closely with developers, administrators, and other IT professionals to ensure a stable and highly efficient WebSphere environment.Key ResponsibilitiesPerform in-depth...


  • Hyderabad, Telangana, India Recro Full time

    Job DescriptionAt Recro, we are seeking a highly skilled Automation Engineer to join our team. The successful candidate will be responsible for designing, developing, and maintaining automated test scripts using Java and relevant test automation tools.This role requires strong proficiency in Java programming, extensive hands-on experience with Selenium...


  • Hyderabad, Telangana, India Virtusa Full time

    Virtusa is seeking a highly skilled Automation Tester to join our team. We are looking for an individual with 4-9 years of experience in automation testing, preferably with experience in tools like Selenium, Appium, JBehave, Cucumber, and GIT.In this role, you will be responsible for creating and executing automated tests to ensure the quality of our...


  • Hyderabad, Telangana, India Exxeella Education Group Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Operations Coordinator to join our team at Exxeella Education Group in Hyderabad.About the RoleThis is a unique opportunity for a diligent and organized professional to support the application processing workflow, ensuring smooth review, timely coordination with various teams, and effective...


  • Hyderabad, Telangana, India Endowus Full time

    About EndowusWe are Asia's leading fee-only wealth platform, headquartered in Singapore. Our mission is to help people invest better so they can live easier today and better tomorrow.Job DescriptionThis role involves technical leadership and design of our core data platform, ensuring high levels of technical quality, reliability, and delivery efficiency. You...


  • Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Bristol Myers Squibb is a global biopharmaceutical leader, driving innovation and transformation in patient care. As we continue to evolve and grow, we need talented individuals like you to join our team.Estimated salary: $120,000 - $180,000 per yearAbout the RoleThis exciting opportunity as a Senior Infrastructure Engineer will see you play a key role in...


  • Hyderabad, Telangana, India Blue Yonder Full time

    Job DescriptionWe are seeking a highly skilled Performance Engineer to join our team at Blue Yonder. As a key member of our engineering team, you will be responsible for designing and implementing performance testing strategies to ensure the optimal performance of our applications.About the RoleThe successful candidate will have expertise in performance...


  • Hyderabad, Telangana, India Micron Full time

    Our vision is to transform how the world uses information. Micron Technology is a leader in memory and storage innovation, driving progress through intelligent solutions. As a Sr. Software Engineer, you will play a crucial role in designing and developing web, desktop, and SaaS application strategies.The ideal candidate will possess strong problem-solving...


  • Hyderabad, Telangana, India Talent500 Full time

    Job DescriptionTalent500 is seeking a highly skilled IT Software Architect to join our team. The successful candidate will be responsible for designing, developing, and implementing large-scale solutions in production environments.Key Responsibilities:Technical Leadership: Provide technical leadership and guidance to the development team on architectural...


  • Hyderabad, Telangana, India Blue Yonder Full time

    Job DescriptionWe are seeking a highly skilled Sr. Software Engineer to join our team at Blue Yonder.OverviewThis role is responsible for designing, developing, and managing automated unit and acceptance tests across multiple sub-modules within our applications.The ideal candidate will have 5-8 years of experience designing and developing software...