
Strategic Program Development Lead
17 hours ago
We are looking for a seasoned Program Manager with direct experience in running EdTech programs—someone who has successfully managed students, mentors, and company operations to deliver impactful outcomes.
Responsibilities include:
- Managing student batches end-to-end — from onboarding to successful completion.
- Maintaining classes, timelines, and outcomes on track.
- Serving as the primary link between students, mentors, and our team.
- Ensuring students remain engaged, tracking their progress, and intervening if necessary.
- Supporting mentors to deliver smooth, high-quality sessions.
- Establishing and refining post-sales processes for an enhanced student journey.
- Monitoring key metrics (attendance, completion %, feedback, NPS, etc.).
- Utilizing data to identify gaps and continually improve programs.
- Collaborating with sales, content, and product teams to enhance overall experience.
- Early identification and resolution of issues such as dropouts and delays.
Requirements:
- Mandatory: Prior experience in EdTech program management (managing students, mentors, and operational processes).
- Strong record of solving operational challenges through structured solutions.
- Excellent communication and stakeholder management skills.
- Comfort with data and reporting tools; ability to translate insights into actionable steps.
- Highly organized, proactive, and accountable across teams.
Benefits:
- Playing a key role in scaling impactful learning programs.
- Working closely with passionate mentors and motivated students.
- Being part of a fast-growing EdTech company with a mission-driven culture.
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