Digital Reputation Manager

4 days ago


Mumbai, Maharashtra, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full time

At EvolutionCo Digital, we are seeking a highly skilled Digital Reputation Manager to join our team. As a key member of our customer experience design and marketing agency, you will play a crucial role in maintaining a positive online presence for our clients.

The ideal candidate will have a solid understanding of online reputation management principles and practices, including social media monitoring, crisis management, and SEO techniques. With your expertise, you will help us develop and implement strategies to address negative feedback and enhance positive sentiment on the web.

This is an excellent opportunity to work with a talented team of professionals who share your passion for digital marketing and customer experience. If you are a motivated and experienced individual looking to take your career to the next level, we encourage you to apply.

  • Monitor online mentions of our clients, their products/services, and key personnel.
  • Respond promptly and professionally to customer reviews, comments, and inquiries on various platforms.
  • Develop and implement strategies to address negative feedback and enhance positive sentiment.
  • Collaborate with marketing, customer service, and PR teams to ensure consistent messaging and brand representation.

To succeed in this role, you will need:

  • A Bachelor's degree in marketing, communications, business, or a related field.
  • Proven experience in online reputation management, social media management, or digital marketing.
  • Experience with crisis management and handling sensitive issues.
  • Knowledge of legal and ethical considerations related to online reputation management.
  • Excellent communication and interpersonal skills.


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