ORM Manager
6 days ago
The Online Reputation Management Lead will be responsible for overseeing the development and execution of strategies to protect and enhance the online reputations of our clients. This role requires a deep understanding of reputation management practices, social media analytics, and the ability to effectively use Sprinklr to monitor and manage brand sentiment.
Key Responsibilities:- Develop Comprehensive ORM Strategies : Design and implement robust ORM strategies to elevate and safeguard clients' online reputations.
- Sprinklr Management : Utilize Sprinklr for social listening, monitoring, and managing brand sentiment across various digital platforms.
- Crisis Management : Identify potential reputation risks and develop crisis management plans to address and mitigate negative online content or reviews.
- Content Creation : Collaborate with the content team to create positive and engaging content that enhances the client's online presence.
- Analytics and Reporting : Analyze social media and online reviews to provide actionable insights and regular performance reports to clients.
- Client Interaction : Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or queries related to ORM.
- Team Collaboration : Work closely with other departments, such as marketing, PR, and customer service, to ensure a cohesive approach to managing online reputation.
- Training and Development : Train and mentor junior team members on best practices in ORM and effective use of Sprinklr.
- Trend Monitoring : Stay updated with the latest trends and best practices in online reputation management and social media analytics.
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ORM Manager
1 week ago
Mumbai, Maharashtra, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeJob DescriptionJob Summary: The Online Reputation Management Lead will be responsible for overseeing the development and execution of strategies to protect and enhance the online reputations of our clients. This role requires a deep understanding of reputation management practices, social media analytics, and the ability to effectively use Sprinklr to...
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ORM Manager
7 days ago
Mumbai, Maharashtra, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeJob Summary: The Online Reputation Management Lead will be responsible for overseeing the development and execution of strategies to protect and enhance the online reputations of our clients. This role requires a deep understanding of reputation management practices, social media analytics, and the ability to effectively use Sprinklr to monitor and manage...
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Graduate Trainee
41 minutes ago
Mumbai, Maharashtra, India Dentsu Creative Full timeAbout the RoleWe are seeking a highly motivated and experienced Online Reputation Management (ORM) professional to join our team at Dentsu Creative. As an ORM professional, you will play a key role in developing and implementing effective ORM strategies to enhance clients' online reputation, monitoring and managing online reviews, comments, and discussions...
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ORM - Online Reputation Management
4 weeks ago
Mumbai, Maharashtra, India TING Full timeAbout the jobWe are looking for a detail-oriented Online Reputation Manager (ORM) to oversee and enhance our brand's digital presence. The ideal candidate will be responsible for monitoring, managing, and improving our online reputation across various platforms, ensuring a positive brand image.Responsibilities:- Creating and implementing strategies for...
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Customer Support- ORM Associate
3 weeks ago
Mumbai, Maharashtra, India More Retail Full timeAbout More Retail Private Ltd (MRPL) MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience and all of this on a massive scale. Job Summary:We are looking for a dedicated Online Reputation...
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Project Manager-ORM
2 weeks ago
Mumbai, Maharashtra, India Acies Full timeHighlight of the engagement opportunityNature of role:Full timeNumber of years of experience expected: 5-12 yearsAreas of past experience preferred: Operational risk, incident management, third party risks, business continuity planning, loss data, risk-based process reviews, internal controls, SOP, and policies, (Industry / Consulting) experience, BFSI...
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Project Manager-ORM
2 weeks ago
Mumbai, Maharashtra, India Acies Full timeHighlight of the engagement opportunityNature of role: Full timeNumber of years of experience expected: 5-12 yearsAreas of past experience preferred: Operational risk, incident management, third party risks, business continuity planning, loss data, risk-based process reviews, internal controls, SOP, and policies, (Industry / Consulting) experience, BFSI...
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Digital Reputation Manager
1 day ago
Mumbai, Maharashtra, India Dentsu Creative Full timeAbout UsDentsu International is a global network of creative, media, and digital agencies with operations in over 145 markets worldwide. We operate under six leadership brands: Carat, dentsu X, iProspect, Isobar, dentsuMB, and Merkle.Our MissionWe help our clients achieve meaningful progress for their businesses by delivering best-in-class services and...
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Reputation Management Lead
6 days ago
Mumbai, Maharashtra, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeAbout the Role:We are seeking an experienced Digital Reputation Strategist to join our team at EvolutionCo Digital. As a key member of our CX team, you will be responsible for developing and implementing strategies to protect and enhance our clients' online reputations.Responsibilities:Develop ORM Strategies: Create comprehensive ORM strategies to safeguard...
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Online Presence Manager
1 day ago
Mumbai, Maharashtra, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeJob Overview: We're looking for a seasoned Online Reputation Management Lead to drive the development and execution of strategies that protect and enhance our clients' online reputations. The ideal candidate will have a strategic mindset, excellent analytical skills, and experience in handling crisis situations. As part of our team, you'll be responsible for...
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Online Reputation Management Professional
5 hours ago
Mumbai, Maharashtra, India Dentsu Creative Full timeCompany OverviewDentsu Creative is a part of the global dentsu international group, operating in over 145 markets worldwide with more than 66,000 dedicated employees. Our company comprises six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services.We are committed to helping...
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ORM Executive
1 week ago
Mumbai, Maharashtra, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeJob DescriptionJob descriptionKeyResponsibilities:1. Monitor online mentions of the company, its products/services, and key personnel.2. Respond promptly and professionally to customer reviews, comments, and inquiries on platforms such as social media, review websites, and forums.3. Develop and implement strategies to address negative feedback and enhance...
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ORM Executive
6 days ago
Mumbai, Maharashtra, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeJob descriptionKey Responsibilities:1. Monitor online mentions of the company, its products/services, and key personnel.2. Respond promptly and professionally to customer reviews, comments, and inquiries on platforms such as social media, review websites, and forums.3. Develop and implement strategies to address negative feedback and enhance positive...
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ORM Executive
3 weeks ago
Mumbai, Maharashtra, India TalentClub Full timeCTC Budget : 22000-25000 in hand Location: Worli, Mumbai Workdays and Timings : 5 days working , rotational shifts (weekends included) , weekend working to be WFH Responsibility Actively monitor and review user comments,suggestions, feedback and complaints across social handles and platforms manually and using the related tools wherever possible Connect,...
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ORM Executive
3 weeks ago
Mumbai, Maharashtra, India TalentClub Full timeCTC Budget : 22000-25000 in hand Location: Worli, Mumbai Workdays and Timings : 5 days working , rotational shifts (weekends included) , weekend working to be WFH Responsibility Actively monitor and review user comments,suggestions, feedback and complaints across social handles and platforms manually and using the related tools wherever possible Connect,...
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ORM Executive
4 weeks ago
Mumbai, Maharashtra, India Schbang Full timeJob DescriptionAbout UsSchbang is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 by Harshil Karia, Sohil Karia & Akshay Gurnani.Schbang has a team of 800+ members in 6 years. Schbang is present in Bengaluru & New Delhi as well.&aposThe Whole Shebang&apos is a colloquial phrase. Schbang, is a testament to the fact that the...
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Orm Executive
3 weeks ago
Mumbai, Maharashtra, India Talent Corner Full timeRoles and Responsibilities Social media analysis for reporting Campaign effectiveness review Escalate and investigate issues Daily actionable reviews for brands Data sharing for management Internal reports distribution Report security threats Daily summary with insights. Desired Candidate Profile Perks and Benefits
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Digital Communications Manager
1 day ago
Navi Mumbai, Maharashtra, India Hexaware Technologies Full time**Key Performance Indicators (KPIs):**In this role, you will be measured on your ability to lead a high-performing team, maintain a positive online reputation, and resolve customer complaints efficiently.Key performance indicators will include team productivity, customer satisfaction ratings, and the effectiveness of our ORM strategies.Performance...
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Digital Content Manager
1 day ago
Mumbai, Maharashtra, India The Hiring Company Full timeWe're seeking a dynamic Social Media Executive to spearhead our fan page management and engagement strategies.The ideal candidate will possess strong content creation abilities and experience managing multiple social media accounts.Key Responsibilities:Manage party fan pages across various social platformsDevelop consistent engaging content to maintain...
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Online Brand Protection Specialist
6 days ago
Mumbai, Maharashtra, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeJob Overview:Evolving Customer Experience (CX) through effective Online Reputation Management (ORM) is crucial in today's digital landscape. As an Online Brand Protection Specialist at EvolutionCo Digital, you will play a vital role in developing and executing strategies to safeguard our clients' online reputations.Responsibilities:Develop ORM Strategies:...