ORM Executive

4 weeks ago


Mumbai, Maharashtra, India Schbang Full time
Job Description

About Us

Schbang is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 by Harshil Karia, Sohil Karia & Akshay Gurnani.

Schbang has a team of 800+ members in 6 years. Schbang is present in Bengaluru & New Delhi as well.

&aposThe Whole Shebang&apos is a colloquial phrase. Schbang, is a testament to the fact that the company should help the client see completeness. Having said that the company offers holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.

Young Schbangers have done some exciting and award winning digital work for brands like Fevicol, Jio, Ashok Leyland, Baskin Robbins, Tata Communications, Akasa Air, Unacademy, Myntra, PayTM Money, BBLUNT, Godrej Natures Basket, Finolex Pipes, Jet Privilege, RAW Pressery, Fevikwik, Hobby Ideas, Dr. Fixit, Philips, Baskin Robbins, Syska, NIVEA Men, Amazon, MAC Cosmetics, Nobel Hygiene, Nivea Shop India and many more brands.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth

Major Roles & Responsibilities

- Handling Online Reputation Management
- Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content
- Answering customer queries on all social platforms
- Real Time tracking
- Fast thinking individual who can create content on a variety of complaints, queries or requests.
- Ability to propose logical solutions as well as communicate them clearly and effectively.
- Sets processes in place for managing the key tasks.
- Manages presence on social networking sites including Facebook, Twitter, Instagram, LinkedIn, Google+ and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
- Excellent overall writing skills in a number of different styles/tones
- Impeccable spelling and grammar
- Maintaining daily, weekly, monthly trackers
- Servicing the client to ensure maximum satisfaction.

Skills Required

- Strong Communication & Time management skills
- Strong attention to detail
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