
Customer Experience Associate
2 days ago
Job Position: Customer Experience Associate
Experience Level: 1-3 Years
Location: Gurgaon, India
We are a group of homegrown brands that are thoughtful and relevant to the modern Indian woman. Our mission is to provide the best apparel and lifestyle needs.
- Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues efficiently while ensuring customer satisfaction.
- Provide accurate responses to customer queries, ensuring clear communication across multiple platforms.
- Collaborate with cross-functional teams to ensure customers have a smooth experience.
- Build and maintain strong customer relationships by understanding their needs and offering tailored solutions using third-party tools.
- Use problem-solving skills to handle customer concerns and find solutions efficiently.
- Education: Graduation in any field.
- Experience: 1-3 years of experience in customer service, preferably in the E-commerce sector
- Communication Skills: Excellent verbal and written communication skills.
- Problem-Solving: Strong problem-solving and decision-making abilities.
- Technical Skills: Proficient in using customer service software and other relevant tools.
- Customer Focus: Commitment to delivering exceptional customer service with a positive attitude.
-
Ideal Customer Experience Roles
6 days ago
Kottayam, Kerala, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 12,00,000Job Title: Customer Experience AssociateOverview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. This role is ideal for individuals who thrive in fast-paced environments, have excellent communication skills, and a passion for delivering exceptional customer experiences.About the Role:The...
-
Dedicated Customer Experience Associate
2 days ago
Kottayam, Kerala, India beBeeService Full time ₹ 24,000 - ₹ 32,000Customer Support SpecialistWe are seeking a highly skilled and dedicated professional to fill the role of Customer Support Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences through innovative solutions.The primary objective of this position is to provide top-notch support and ensure customer...
-
Senior Associate Customer Success
17 hours ago
Kottayam, Kerala, India Joveo Full timeWe're Hiring "Senior Associate Customer Success"About the JobAs a Senior Associate Customer Success, you will act as the key liaison between the company and our clients. You will manage high-value relationships, ensure client satisfaction, oversee engagement strategies, and support cross-functional teams in delivering impactful solutions. This role demands...
-
US-Based Customer Experience Specialist
6 days ago
Kottayam, Kerala, India beBeeCustomerSupport Full time ₹ 4,50,000 - ₹ 8,50,000Immersive Customer Support Opportunities AwaitsSeize the chance to thrive in a dynamic environment that values exceptional communication skills, empathy, and adaptability. As a Voice Process Associate, you will play a pivotal role in delivering world-class customer experiences for our esteemed US-based clients.Key Responsibilities:Engage with customers...
-
Customer Service Specialist
11 hours ago
Kottayam, Kerala, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 80,00,000Customer Experience AssociateJob Overview:We are seeking a highly skilled Customer Experience Associate to join our team. This role is responsible for delivering exceptional customer service and support.Key Responsibilities:
-
Customer Experience Manager
6 days ago
Kottayam, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000As a key player in our organization, we are seeking an exceptionally skilled and customer-focused CRM Professional to fill this full-time role.Job Overview:This is a fantastic opportunity for you to provide top-notch customer satisfaction in a large-scale housing project.The ideal candidate will have a strong background in delivering exceptional customer...
-
Career Opening: Customer Support Associate
11 hours ago
Kottayam, Kerala, India beBeeDataHandler Full time ₹ 45,00,000 - ₹ 65,00,000Customer Support Associate OpportunityWe are shaping the future of education through seamless learner experiences. Our ideal candidate will ensure a hassle-free experience for learners by managing program execution, coordinating with internal teams and external partners, analyzing data, and resolving queries efficiently.Key Responsibilities:Program Execution...
-
Customer Experience Manager
11 hours ago
Kottayam, Kerala, India beBeeCustomer Full time ₹ 4,50,000 - ₹ 8,00,000Job DescriptionWe are seeking a skilled professional with 1-4 years of experience to manage customer relationships and ensure customer satisfaction.Main Responsibilities:Handle inbound and outbound calls, emails, and live chat from customers regarding products, services, and inquiries.Maintain a deep understanding of the company's products and services to...
-
Customer Experience Representative
2 days ago
Kottayam, Kerala, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000Customer Support RepresentativeWe are seeking a dedicated and enthusiastic professional to provide exceptional customer support. The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work effectively in a team environment.Key Responsibilities:1. Respond promptly and effectively to customer inquiries through...
-
Customer Experience Internship
1 week ago
Kottayam, Kerala, India beBeeOpportunity Full time ₹ 30,00,000 - ₹ 60,00,000Role SummaryWe are seeking an individual to join our Customer Experience team.The ideal candidate will be responsible for managing and responding to all incoming/outgoing calls promptly and professionally.This is a remote work position, and the intern will need to have their own laptop and stable internet connection.Answer and address incoming/outgoing phone...