
Customer Experience Manager
1 day ago
We are seeking a skilled professional with 1-4 years of experience to manage customer relationships and ensure customer satisfaction.
Main Responsibilities:- Handle inbound and outbound calls, emails, and live chat from customers regarding products, services, and inquiries.
- Maintain a deep understanding of the company's products and services to provide accurate information and solutions.
- Ability to listen to customers and resolve issues efficiently while maintaining a calm and professional demeanor.
- Strong time management and multitasking abilities to manage multiple inquiries at once.
- Excellent verbal and written communication skills, with the ability to explain complex information in a clear and friendly manner.
Analytical skills, customer retention expertise, strong communication skills, customer experience enhancement capabilities, excellent interpersonal skills, and ability to multitask and prioritize effectively.
Bachelor's degree in Business Administration or related field is required. Previous experience in customer relationship management is a plus.
Why Work with Us?We believe in innovation, growth, and empowering our team to deliver exceptional results. If you're passionate about e-commerce and looking to make a significant impact, we'd love to hear from you.
-
Customer Experience Manager
3 days ago
Kottayam, Kerala, India beBeeRetail Full time ₹ 12,00,000 - ₹ 20,00,000Job OverviewThis retail management position focuses on creating a superior customer experience through efficient store operations.Key Responsibilities:Optimize store layout and workflow to enhance customer engagement.Ensure consistent quality in merchandise presentation and display.Maintain thorough adherence to operational standards and procedures.Analyze...
-
Customer Experience Manager
7 days ago
Kottayam, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000As a key player in our organization, we are seeking an exceptionally skilled and customer-focused CRM Professional to fill this full-time role.Job Overview:This is a fantastic opportunity for you to provide top-notch customer satisfaction in a large-scale housing project.The ideal candidate will have a strong background in delivering exceptional customer...
-
Senior Customer Experience Manager
7 days ago
Kottayam, Kerala, India beBeeLeadership Full time ₹ 45,00,000 - ₹ 82,50,000Customer Service Team Lead Job OpportunityWe are looking for a seasoned and proactive leader to oversee our customer service team.About the Role:Job Description: The ideal candidate will manage daily operations, ensure high-quality service delivery, coach team members, and drive process improvements to enhance customer satisfaction.Responsibilities:Monitor...
-
Experience Customer Experience Specialist
12 hours ago
Kottayam, Kerala, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000Job OpportunityWe are seeking a skilled Customer Experience Specialist to deliver exceptional customer experiences.Key Responsibilities:Manage customer inquiries and resolve issues efficientlyMaintain positive customer relationships through effective communicationProactively address customer needs to ensure seamless customer interactionsRequirements:Strong...
-
Chief Customer Experience Manager
16 hours ago
Kottayam, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000Job Description\The Senior Executive will be responsible for maintaining accurate records of customer interactions, handling customer complaints in a timely manner, and providing appropriate solutions and alternatives.\Required Skills and Qualifications\Maintain accurate records of customer interactions\Handle customer complaints and provide solutions within...
-
Customer Experience Specialist
1 week ago
Kottayam, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000Customer Service RoleWe are seeking a detail-oriented and dedicated customer service professional to fulfill our team's objectives.Key Responsibilities:Respond promptly and professionally to customer inquiries via email, phone, and other communication channels.Manage and resolve issues related to lost packages, damaged products, and incorrect orders in an...
-
**Customer Experience Advocate**
14 hours ago
Kottayam, Kerala, India beBeeCustomerSuccess Full time ₹ 60,00,000 - ₹ 1,20,00,000**About Us**We strive to be a true partner to every business. Our mission is to deliver solutions that effectively address real business challenges and accelerate growth.Solutions OverviewZarthi for Services: This solution operates on a pay-as-you-use model, delivering defined business outcomes through the integration of expert personnel, streamlined...
-
Customer Experience Representative
3 days ago
Kottayam, Kerala, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000Customer Support RepresentativeWe are seeking a dedicated and enthusiastic professional to provide exceptional customer support. The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work effectively in a team environment.Key Responsibilities:1. Respond promptly and effectively to customer inquiries through...
-
Customer Experience Internship
1 week ago
Kottayam, Kerala, India beBeeOpportunity Full time ₹ 30,00,000 - ₹ 60,00,000Role SummaryWe are seeking an individual to join our Customer Experience team.The ideal candidate will be responsible for managing and responding to all incoming/outgoing calls promptly and professionally.This is a remote work position, and the intern will need to have their own laptop and stable internet connection.Answer and address incoming/outgoing phone...
-
Customer Experience Specialist
3 days ago
Kottayam, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000Key Job Responsibilities:Deliver exceptional customer experiences by providing timely and effective support.Essential Skills & Qualifications:Superior communication and interpersonal skills to effectively interact with customers, colleagues, and management.Proven ability to problem-solve, multitask, and maintain a high level of productivity in a fast-paced...