Industrial Door Operations Director

The Senior Industrial Door Operations Leader will be a key strategic leader responsible for the overall profitability, growth, and operational excellence of our Industrial Door division. This role encompasses leading sales, marketing, operations (installation & service), project management, and potentially manufacturing/assembly for a diverse range of industrial door products.

• Strategic Leadership & Business Growth:
  • Develop and execute a comprehensive business plan for the Industrial Door division, aligned with our company's overall business objectives.
  • Identify new market opportunities, product segments, and customer verticals to drive revenue growth and market share expansion.
  • Conduct industry research and competitive analysis to stay abreast of trends, technologies, and competitor activities.
  • Set ambitious but achievable sales targets and develop strategies to meet and exceed them.
  • Drive innovation in product offerings and service delivery to maintain a competitive edge.
• Sales & Marketing Management:
  • Oversee and guide the sales team in identifying, nurturing, and closing large industrial door projects.
  • Develop and implement effective sales strategies, pricing policies, and promotional activities.
  • Build and maintain strong relationships with key clients, consultants, architects, contractors, and channel partners.
  • Represent our organization at industry events, trade shows, and conferences.
  • Develop compelling marketing collateral and sales tools.
• Operations & Project Management:
  • Ensure efficient and timely execution of industrial door projects, from order to installation and commissioning.
  • Optimize installation processes, ensuring adherence to safety standards and quality benchmarks.
  • Oversee the service and maintenance operations, focusing on maximizing uptime and customer satisfaction.
  • Implement robust project management methodologies to control costs, timelines, and quality.
  • Manage inventory of spare parts and components to support service and installation needs.
• Financial Management & P&L Responsibility:
  • Full P&L responsibility for the Industrial Door division.
  • Monitor financial performance, analyse variances, and implement corrective actions as needed.
  • Drive profitability through effective pricing, cost management, and operational efficiency.
• Team Leadership & Development:
  • Recruit, train, mentor, and motivate a high-performing team across sales, service, and project management.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Conduct performance reviews and provide constructive feedback to team members.
  • Develop individual and team capabilities through ongoing training and development programs.
• Customer Relationship Management:
  • Ensure high levels of customer satisfaction through proactive communication and effective resolution of issues.
  • Develop and implement strategies to enhance customer loyalty and repeat business.
  • Act as an escalation point for critical customer concerns.
• Compliance & Safety:
  • Ensure all divisional activities comply with relevant industry standards, regulations, and organizational policies.
  • Promote and enforce a strong safety culture within the division, particularly concerning installation and service activities.
• Career Opportunities/Growth:
  • Next level:
  • Functional Competencies:
    • Excellent market knowledge
    • Strategic Planner
    • Leadership Skills
    • Integrity, Initiative & Self driven
  • Qualification:
    • Diploma/Engineering Graduate or MBA Marketing
  • Experience:
    • Minimum of 15-20 years of progressive experience in the industrial door, material handling, or a related industrial equipment industry.
    • At least 5-7 years in a senior leadership role with P&L responsibility, managing sales, operations, and service functions.
    • Proven track record of achieving aggressive sales targets and driving business growth.
    • Extensive experience in the Indian market for industrial products is essential.