Luxury Retail Sales Specialist
1 month ago
We are seeking a skilled Luxury Retail Sales Specialist to join our team at Aurus Fine Jewels. This role requires strong communication and interpersonal skills, as well as the ability to provide an exceptional customer experience.
About the RoleThis is a full-time position that involves working with our in-house design and marketing team to engage with customers, conduct personalized consultations, and develop a profound understanding of our luxurious offerings.
Key responsibilities include:
- Providing unparalleled customer service via telephone and chat
- Building authentic relationships with discerning clientele
- Developing a deep understanding of Aurus and MOI's collections
- Crafting compelling sales pitches that highlight the luxury and quality of our products
- Identifying opportunities to upsell or cross-sell
- Collecting and relaying valuable customer feedback
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.
RequirementsTo be successful in this role, you will need:
- A Bachelor's degree in Retail or a related field
- Demonstrated success in managing high-end client accounts
- Superior communication and presentation skills
- Strong analytical abilities and problem-solving skills
- Exceptional written and verbal interpersonal skills
- Expertise in using telephony and chat platforms, as well as advanced CRM software
Aurus Fine Jewels is a tight-knit group of passionate dreamers who are dedicated to pursuing excellence in what we do. We work in a collaborative setup where each creative mind has a seat at the table, and we strive to consistently offer a young, fresh, and unique voice in the traditional legacy-led jewelry industry.
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