High-End Client Liaison Specialist

3 weeks ago


Ahmedabad, Gujarat, India Aurus Fine Jewels Full time

We are seeking a skilled High-End Client Liaison Specialist to join our team at Aurus Fine Jewels. As a member of our sales and communication department, you will play a critical role in delivering exceptional luxury experiences to discerning clientele.

A key responsibility of this position is to engage with customers through telephone and chat platforms, building authentic relationships and understanding their unique jewelry preferences and needs.

With expertise in advanced CRM software and telephony, you will be able to guide customers through the refined ordering process and collaborate closely with the order processing team to ensure impeccable order fulfillment and timely delivery.

To excel in this role, you must possess superior communication and presentation skills, with the ability to convey luxury and sophistication. A Bachelor's degree in Retail or a related field is a plus, as is demonstrated success in managing and cultivating high-end client accounts.

The estimated salary for this position is $65,000-$90,000 per annum, depending on experience. If you are a customer-centric individual with a passion for delivering exceptional luxury experiences, we encourage you to apply for this exciting opportunity.

As a High-End Client Liaison Specialist, you will have the opportunity to work with our in-house design and marketing team to develop a profound understanding of Aurus Fine Jewels' luxurious offerings. You will stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.

In addition to your technical skills and knowledge, you must be able to adapt to evolving sales strategies and ever-changing customer preferences. An empathetic and customer-centric attitude is essential in this role, as you will be dedicated to delivering an exceptional luxury experience to every customer interaction.



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