Sales Operations

We are seeking a highly skilled professional to join our Global Sales Operations team as a Quoting Solutions Specialist. This role will be based in our Bangalore office in India.

The Quoting Solutions Specialist will play a crucial part in gathering requirements, designing, testing, and implementing Quote-to-Cash applications at scale. This individual will interface with the business to ensure timely and effective delivery of solutions to meet business requirements and provide day-to-day administrative support.

This is a highly visible techno-functional project supporting our CPQ process for all transaction types. The individual will be responsible for identifying and implementing process improvements in the Quote-to-Cash domain. Previous hands-on experience in Salesforce CPQ and Lightning will be key to success in this role.

• Work closely with the Sales and Renewals teams to identify, recommend, implement, and support the sales and quoting process.
• Collaborate with internal stakeholders to scope the requirements, develop, design, and implement solutions for Sales & SalesOps, Channels, Finance, OrderOps, and the Customer Success team.
• Develop and demonstrate CPQ prototypes in Salesforce.
• Act as a single point of contact for the business regarding all Salesforce CPQ related processes.
• Design and implement Product Configuration, Product Attribute-Based Dynamic Pricing, and advanced approval configurations using CPQ Price Rules, Product Rules, Option Constraints, Configuration Attributes, Summary Variables.
• Contribute to future enhancements by building complex bundle structures with Dynamic Pricing that will enhance customer satisfaction.

Assist the team with regression, UAT, and system integration testing for existing and new CPQ processes (Steelbrick). Facilitate and actively participate in all phases of the business process enablement life cycle of Salesforce CPQ platform.

We are looking for a highly motivated and experienced individual with:

• 5+ years of hands-on experience in managing and optimizing quote-to-cash processes, with proven expertise in driving end-to-end process improvements.
• A strong understanding of Salesforce and CPQ platforms, including their capabilities, limitations, and integration best practices.
• In-depth knowledge of product configuration rules, pricing rules, discount structures, and approval workflows, with experience implementing scalable governance models.
• Demonstrated expertise in contract lifecycle management and subscription management processes, including renewals, amendments, and billing alignment.
• Solid background in regression testing, User Acceptance Testing (UAT), and system integration testing, ensuring system stability and seamless cross-platform functionality.
• Experience in developing process documentation, training materials, and enablement content to support business users and drive adoption.
• Proficiency in industry-standard tools such as JIRA, ServiceNow, Salesforce, and Logik, with the ability to support both functional and technical troubleshooting.
• Strong collaboration skills with the ability to work cross-functionally across Sales Ops, Finance, IT, and Business stakeholders.
• Ability to analyze business requirements, translate them into technical solutions, and drive continuous process improvements.

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with potential customers to help them understand how our products can secure their environment.

Our Sales Operation Team members support sales account managers and systems engineers to assist large organizations' migrations to more cybersecurity. Sales operations work behind the scenes to make sure that sales relationships run smoothly, enabling and empowering teams across the world.