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Sales Operations Analyst

3 weeks ago

Chennai, Tamil Nadu, India Gigamon Full time ₹ 1,04,000 - ₹ 1,30,878 per year
Gigamon, recently certified as a Great Place to Work, helps the world's leading organizations run fast, stay secure and innovate. We provide the industry's first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their hybrid cloud network, organizations can improve customer experience, eliminate security blind spots, and reduce cost and complexity. Gigamon has been awarded over 90 technology patents and enjoys world-class customer satisfaction with over 4,000 organizations, including over 80 percent of the Fortune 100 and hundreds of governments and educational organizations worldwide.    We're looking for a Sales Operations Analyst to be a trusted partner to our Sales and GTM teams. You'll leverage Salesforce and sales tool expertise to streamline processes, improve forecasting, and drive rep productivity. This role blends hands-on systems work with strategic problem-solving to support growth at scale.
What You'll Do 
  • Serve as Salesforce subject matter expert; maintain data integrity across GTM systems. Support quoting, amendments, and transactional processes in Salesforce, ensuring accuracy and policy alignment.
  • Partner with GTM teams to build and manage Salesforce processes, including updates and configurations. Identify operational bottlenecks and support implementing scalable solutions.
  • Manage project boards, support task prioritization, and track initiative progress.
  • Document business requirements, workflows, best practices, and training materials. Support testing, validation, and rollout of system and process changes.
  • Lead onboarding and training for new hires on tools and processes.
What You've Done 
  • 5+ years in Sales Operations or related GTM operations role.
  • Maintained clear documentation, reporting and process tracking to keep stakeholders aligned.
  • Delivered process improvements and insights that enhanced sales efficiency, forecast accuracy, and rep productivity.
Who You Are 
  • Salesforce power user; admin certification preferred. Familiarity with Clari, CPQ, and sales tools a plus.
  • Analytical, detail-oriented, and highly organized with strong problem-solving skills.
  • Curious, proactive, and eager to understand the "why" behind processes and data. Open to feedback, and adaptable in a high-growth, fast-changing environment