Sales Operations Trainee

Job Title: Sales Operations Trainee

Job Type: Full-time

Location: Chennai

Industry: IT Consulting

Role & Responsibilities:

As a Sales Operations Trainee, you will play an integral role in supporting the sales operations team within the IT consulting domain. You will help streamline and optimize processes across various departments, ensuring smooth collaboration, efficiency, and alignment with business objectives.

Key Responsibilities:

• Coordinate and support sales operations activities to ensure seamless collaboration across departments and alignment with IT business goals.
• Contribute to identifying operational improvement areas and assist in implementing strategies to optimize workflows, improve efficiency, and enhance service delivery in the IT consulting space.
• Serve as a liaison between teams, including sales, marketing, finance, leadership, and project teams, ensuring smooth and effective communication.
• Support inventory management, including tracking IT-related assets such as laptops, software, and business equipment, ensuring accurate allocation and utilization.
• Assist with facility and workspace management, helping resolve operational issues and supporting the smooth execution of day-to-day activities.
• Participate in the onboarding process for new team members, assisting with asset allocation, ID provisioning, and helping them understand their roles.
• Help address operational challenges in the IT consulting environment by supporting problem-solving efforts and implementing solutions.
• Contribute to maintaining accurate documentation of operational activities and ensuring compliance with internal policies and IT industry regulations.
• Build and maintain positive relationships with internal teams, clients, and external vendors to support operational goals and smooth execution of IT consulting projects.

Experience, Skills, and Education:

• Education: Bachelors degree required.
• Experience: 0-1 years of experience in supporting Sales/General Operations, preferably in the IT consulting or related industry.

• Key Skills:

• Analytical mindset with problem-solving abilities, especially in IT service delivery.

• Strong teamwork, communication, and organizational skills.
• Ability to prioritize and manage multiple tasks independently and proactively.
• Highly motivated, adaptable, and capable of handling pressure.
• Proficient in Microsoft Office Suite, especially Excel (e.g., pivot tables, reporting).
• Ability to facilitate and participate in client and partner meetings or events in the IT consulting sector.
• Fluent in both written and spoken English.

Employment Details:

• Training Duration: 6 to 9 months
• Stipend: Rs. 15,000 per month during the training period
• Hours: 40 hours per week (full-time)

Career Path:

• Permanent Employment: Potential for permanent employment upon successful completion of the training program, based on performance and recruitment process.
• Growth Opportunities: Exposure to working with leading IT consultants and clients across the IT consulting industry. Learn and grow within the IT consulting sector, with an opportunity to take on specialized roles in sales operations and business consulting.

What We Offer:

• A dynamic and collaborative work environment in the IT consulting field.
• Exposure to working with cross-functional teams and gaining insight into IT business processes.
• A chance to develop core skills in operations, sales support, and problem-solving within the IT consulting domain.
• Ongoing learning and development opportunities, with exposure to cutting-edge IT projects.

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