Sales Experience Manager

2 weeks ago

Pune, Maharashtra, India beBeeSelling Full time ₹ 6,00,000 - ₹ 12,00,000

Role Overview

As a key representative of our brand, you will be instrumental in shaping the customer experience at our Orientation Center (OC).

Your primary objective will be to engage with customers, providing them with comprehensive and enriching interactions with our Complete Bathing Solutions (CBS) and Complete Lighting Solutions (CLS).

You will play a vital role in educating customers about our products, guiding them through their buying journey, and collaborating with the sales team to follow up and convert leads into sales.

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  • Key Responsibilities:
  • Engage with walk-in customers, making them feel comfortable and educated on product offerings
  • Provide customers with a full experience, showcasing the value and benefits of our product range
  • Gather and provide customer leads to the sales team for follow-up and conversion
  • Team Collaboration: up selling and cross selling
  • Customer Satisfaction index
  • Customer Education, Competition Benchmarking
  • Assist customers in locating the nearest dealers for their convenience
  • Maintaining Visual Merchandising
  • Coordinate, collaborate with various stakeholders for site visits, material availability & sales closure

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