Renewal Opportunity Manager

4 days ago

Chennai, Tamil Nadu, India beBeeRenewal Full time ₹ 90,00,000 - ₹ 1,20,00,000
Renewal Opportunity Manager Job Description

We power the world's communication with secure and reliable networks, leveraging software subscription products to drive business growth.

Our team is seeking a skilled Renewal Opportunity Manager to process customer renewals, helping migrate customers to a more efficient ordering platform.

The successful candidate will ensure high customer satisfaction during the renewal cycle, maintain accurate data, and collaborate with sales and account managers for excellent customer interaction.

  • Execute all phases of the subscription renewal lifecycle, including notifications, quote building, and opportunity closure for accounts.
  • Support customers in migrating to our ordering platform at renewal time.
  • Identify and execute upsells within the customer base.
  • Evaluate invoice accuracy and work closely with finance to collect payments.
  • Analyze data and trends to discover new growth opportunities.

To succeed in this role, you should have strong verbal and written communication skills, attention to detail, and experience working with SaaS applications.

Preferrably, you will have experience using robotic automation/AI tools and proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).

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