Contract Renewal Specialist

1 week ago


Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 60,00,000
Contract Renewal Specialist

This is a unique opportunity to join our team as a Contract Renewal Specialist. In this role, you will be responsible for providing exceptional customer service to ensure the renewal of customers' contracts.

As a Contract Renewal Specialist, you will be the primary point of contact for customers regarding their contract renewals. Your key responsibilities will include:

  • Providing quotations and assisting with customer queries in a friendly and focused manner.
  • Maximizing revenue by ensuring excellent customer service while adhering to company policies.
  • Assuming ownership of customer enquiries until they are fully resolved.
  • Communicating quotations and advising customers on the most appropriate information in terms of price and cover.
  • Responding to customer enquiries received by email or phone and obtaining all necessary information in a timely manner.
  • Maintaining the system for raising renewals and ensuring they are actioned before the renewal date.
  • Building strong customer relationships through telephone account management.
  • Staying up-to-date with product developments to maintain a high level of product knowledge.


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