City Fleet Manager Hyderabad

2 weeks ago


Hyderabad, Telangana, India Moove Full time

About Moove

Mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership.

Technology-enabled lending model for a sustainable future in the on-demand mobility market.

About the Role

City Fleet Manager responsible for monitoring, supporting, and resolving drivers' issues within the Operations team.

Key Responsibilities

Managing driver lifecycle events from sourcing to offboarding.

Building and managing a team to develop processes for driver lifecycle and performance.

Escalation and conflict resolution with customers.

Approved vehicle purchases through partner OEMs.

Fleet operations compliance with local and state rules and regulations.

Cost reduction and profit maximization.

Operational driver safety and compliance.

Budgeting from a Fleet Operations perspective.

Liaising with regional peers and company to share knowledge and optimize operations.

Driver behavior monitoring and customer service.

Data analysis for business operational efficiency.

Lead deployment and quality of supply chain (Moove Driver partners).

Collaboration with marketing for local strategies and user growth campaigns.

Product model improvements for affordability and attractiveness.

Team focus on DP hit KPIs.

Setting team KPIs.

Requirements

Preferred degree in Logistics, Mechanical Engineering, Management, or on-the-job experience.

6 years of similar experience in logistics or supply functions in startups.

Excellent communication and negotiation skills.

Outstanding organizational and analytical skills.

Candidates subject to analytical test prior to interviews.

Candidates must be tech-savvy and data-centric.

Growth mindset for scaling products and new geographies.

Key Metrics

Weekly P&L output Actuals vs Targets.

Weekly Fleet Utilisation % of the fleet Actuals vs Targets.

Driver Full Deposits in hand where relevant by market.

NPA %.

Monthly Recovery % against fleet size.

Cash Collection % against receivables.

City Driver Partner satisfaction score.

Fleet Safety Telematics & Cameras.

Overall Fleet Growth.

Driver conversion vs vehicle ramp up targets.

About the team

Collaborative, positive, curious, and engaged team.

Think fast, work smart, laugh often.

Equal Opportunities employer.

Diversity within the community.

Employment Equity Plan and Targets.

Pre-hiring Notice.

EEO Statement.

Moove's Vision.



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