Operations Team Lead

Job OverviewThe role of an Operations Manager involves overseeing the daily operations of a voice process, encompassing inbound, outbound, and tele-sales/customer support.This position entails leading a team of supervisors, team leaders, and agents to meet performance Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).Key...

Job Title: Operational Management Specialist">">  We are seeking a skilled Operational Management Specialist to lead a team of specialists in transactional tasks ensuring quality and compliance in securities operations.">  The ideal candidate will provide support for being a first point of contact for all delivery tasks and escalations, identify...

Operational Leadership Role We are seeking an experienced leader to oversee daily operations and ensure seamless task execution. Key Responsibilities: Manage a team of over 40 professionals with expertise in international BPO and voice processes. Liaise with stakeholders to achieve operational efficiency and effectiveness. Develop and implement process...

We are seeking a seasoned Team Leader to oversee analysts supporting Commercial Real Estate Lending operations. This role will manage day-to-day delivery, ensure compliance with regulatory standards, and lead client stakeholder management.Key ResponsibilitiesTeam Management & DeliveryLead and mentor analysts processing loan applications, credit...

Job Title: Senior ManagerPurpose:Our organization seeks an experienced professional to lead a team of Group Operations experts responsible for processing new business and end-to-end policy servicing for group business.Context:The successful candidate will work within the Operations Department, focusing on Group New Business & Policy Servicing to provide...

Job Title: Culinary Team LeadAbout the RoleWe are seeking a highly skilled and experienced Culinary Team Lead to join our culinary team. The successful candidate will be responsible for leading a team of chefs and kitchen staff, ensuring the highest standards of quality and service in our kitchens.Key ResponsibilitiesSchedule Management: Manage the daily...

About this role, we're looking for a high-performing professional to lead our BDR team and drive growth through outbound cold-calling. The ideal candidate will have 3+ years of experience in B2B SaaS sales, with at least 1 year managing a team of BDRs/SDRs.This leadership position is perfect for someone who enjoys coaching and mentoring, and has hands-on...

Job Title: SSIS, SSRS Support LeadAbout the Role:The SSIS, SSRS Support Lead is a crucial position that demands 10+ years of experience in database and application development and support.We are seeking a highly skilled professional with proven SQL Language Experience and expertise in developing and troubleshooting SSIS packages.In addition to their...

Job Title:Master Data Team LeadA key member of our organization, the Master Data Team Lead is responsible for ensuring that master data management activities are executed efficiently and effectively.Provide guidance and coaching to the Master Data team to ensure they meet required Service Level Agreement (SLA) targets.Collaborate with the NoCC team to...

Job OverviewThe Retail Branch Manager will be responsible for leading a team of branch managers and cluster managers to achieve business objectives.This involves developing and implementing strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency.Leading a team of branch managers and cluster managers to achieve...