Technical Support Specialist

4 weeks ago


Bengaluru, Karnataka, India Hrizen Techno Services Full time
About Us

Hrizen Techno Services is a leading provider of technology services, with a strong focus on delivering innovative solutions that meet the evolving needs of our clients. We are committed to fostering a culture of excellence, teamwork, and continuous learning, and we believe that our people are our greatest asset.

We are seeking a talented Technical Support Specialist - AWS Environment to join our team, who can provide exceptional support and guidance to our clients. As a member of our infrastructure team, you will be responsible for ensuring the smooth operation of our software applications and infrastructure components within the AWS environment.

This is an exciting opportunity to work with a talented team of professionals, learn from their experiences, and grow your skills and expertise. The estimated salary for this position is $120,000 per year, considering the location and industry standards.

Key Responsibilities:
  • Provide second-line support for software applications and infrastructure components within the AWS environment.
  • Utilize your strong understanding of SQL to analyze data and troubleshoot database-related issues.
  • Leverage your expertise in Linux administration to manage servers, filesystems, and user access.
  • Troubleshoot complex technical problems, identify root causes (RCAs), and implement effective solutions.

Required Skills and Qualifications:
  • Minimum of 7-10 years of experience in software development or technical support roles.
  • Strong proficiency in SQL, including query writing and data analysis.
  • In-depth knowledge of Linux administration principles and troubleshooting procedures.
  • Solid understanding of the AWS cloud platform and its core services.

Benefits:
Hrizen Techno Services offers a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.

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