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Senior Account Relationship Manager

1 month ago

Mumbai, Maharashtra, India Vodafone Idea Limited Full time

Job Purpose

As a Senior Account Relationship Manager at Vodafone Idea Limited, you will be responsible for managing the National customer relationship for Mumbai HQ accounts, building relationships with key buying centers to influence deals nationally, driving profitable revenue growth, and delivering exceptional customer experiences. Your goal will be to ring-fence the customer base, acquire new customers, and increase market share from integrated product, service, mobile solution offerings, and fixed data products.

Key Accountabilities

  • Deliver Revenue/TCV growth target in line with the business direction (DB)
  • Create opportunities for participation in large deals
  • Engage with various stakeholders to deliver revenue growth for strategic accounts
  • Develop deep understanding of the customer telecom spend and our Share of Wallet (SOW)

Requirements

  • Experience in managing global and a track record of global accounts/enterprise solution selling
  • Strong leadership skills and ability to manage an international and distributed team
  • Good knowledge of mobility, fixed, and other communication technologies, technical sales background preferred

About Vodafone Idea Limited

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership, providing pan-India voice and data services across 2G, 3G, and 4G platforms. We are committed to delivering delightful customer experiences and contributing to a 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.

Competencies

  • Experience in complex change management and operating in a matrix, fast-moving, and technical environment
  • Ability to manage an international and distributed team, with strong influence and relationship management skills

Learning

  • Ability to learn new products and services to keep updated with customer needs and market trends
  • Apply learning in own customer scenario

Education

  • MBA with Engineering background
  • Sales and cross-functional work experience of more than 8+ years