Senior Relationship Manager

2 days ago


Mumbai, Maharashtra, India HSBC Full time
Unlock New Opportunities with HSBC

We are seeking an experienced professional to join our team as a Senior Relationship Manager. This is a fantastic opportunity to take your career to the next level and unlock new opportunities.

About Us

HSBC is a global bank that offers a wide range of banking and wealth management services to individuals and businesses. We have a strong presence in many countries around the world and are committed to providing excellent customer service.

Job Description

The successful candidate will be responsible for managing relationships with corporate clients, identifying new business opportunities, and delivering on sales targets. They will also be required to work closely with other teams to ensure seamless delivery of services to customers.

The ideal candidate will have a graduate or postgraduate degree, preferably with two to five years of work experience in frontline customer services or relationship management. Strong communication, client focus, and influencing skills are essential for this role.

Able to communicate well in English and local languages, the successful candidate will be based in [location] and will be offered a competitive salary package, including a base salary of $80,000 per annum, plus bonuses and benefits.

HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

Key Responsibilities
  • Sourcing new accounts from the existing corporate base and delivering on meeting New-To-Bank targets
  • Cross-selling asset products of the bank, mainly Home Loans (via referral), Personal Loans, Cards, Premier (referral)
  • Ensuring KYC/AML norms of the bank are complied with at all times
  • Executing marketing events and promotions to generate business in their catchments, in conjunction with support departments such as Marketing
  • Responding to Corporate Employee Programme (CEP) complaints in a timely manner and to customer satisfaction
Requirements
  • Graduate/ Post Graduate (Masters)/ MBA with two to five years' work experience
  • Experience in frontline customer services/ relationship management preferred
  • Strong communication, client focus, and influencing skills
  • Sound knowledge on the Banking sector in general
  • Able to communicate well in English and local languages


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