Key Support Professional

16 hours ago


Palakkad, Kerala, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000
Job Summary

A Technical Support Specialist is the primary point of contact for customers on support issues and product queries.

  • Interacting with customers using various communication channels to resolve support incidents
  • Resolving customer issues within agreed service level agreements
  • Documenting customer incidents with troubleshooting, root cause, and resolution information
  • Collaborating across teams to identify root causes for technical issues


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