
Lead Customer Liaison Specialist
2 days ago
The primary objective of this role is to establish and maintain positive relationships with customers through regular communication, fostering a sense of trust and loyalty.
- Engage in outbound calls to potential customers, providing them with information on secured and unsecured loan options.
- Act as a liaison between the organization and its current and future markets, ensuring seamless interactions and maintaining a strong market presence.
- Maintain open and effective communication channels with customers, addressing their concerns and needs in a timely and professional manner.
- Meet sales targets for various loan products, leveraging skills and knowledge to drive business growth.
- Collect necessary documents from customers in accordance with established checklists.
- Provide regular feedback on market-related activities, highlighting opportunities for improvement and success.
Requirements:
- Excellent verbal and written communication skills, with the ability to build rapport with diverse customer groups.
- Capacity to work in a fast-paced environment, prioritizing tasks and managing time effectively.
- Results-driven individual with a focus on meeting sales targets and exceeding customer expectations.
- Strong understanding of financial products and services, enabling informed discussions with customers.
What We Offer:
- A dynamic and supportive work environment that encourages growth and development.
- Opportunities for professional advancement, aligned with individual goals and aspirations.
- A competitive compensation package that reflects the value of your contributions.
Why Work With Us:
- We are a leading provider of innovative financial solutions.
- Our team is dedicated to delivering exceptional customer experiences, building lasting relationships.
- We prioritize diversity, equity, and inclusion, creating a workplace that values and respects all individuals.
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