Customer Support Liaison

19 hours ago


Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

Job Title: Customer Support Liaison

We are seeking a talented Customer Support Liaison to join our team. In this role, you will be responsible for delivering exceptional customer service via phone, email, and chat.

Responsibilities:

  • Customer Communication: Communicate with customers to understand their needs and provide solutions.
  • Product Knowledge: Provide knowledgeable answers to questions about product, pricing, and availability.
  • Team Collaboration: Work with internal departments to meet customer needs.
  • Data Entry: Enter data into various platforms.

Qualifications:

  • A minimum of 1-3 years of US work experience.
  • Excellent Phone Etiquette: Possess excellent verbal, written, and interpersonal skills.
  • Organizational Skills: Ability to multi-task, organize, and prioritize work effectively.

We Offer:

  • An opportunity to work in an international voice process environment.
  • A chance to develop your customer service skills and knowledge.

About the Role:

  • This is a full-time position.
  • The ideal candidate is someone who loves talking to people and proactively solving issues.


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