
Customer Support Liaison
19 hours ago
Job Title: Customer Support Liaison
We are seeking a talented Customer Support Liaison to join our team. In this role, you will be responsible for delivering exceptional customer service via phone, email, and chat.
Responsibilities:
- Customer Communication: Communicate with customers to understand their needs and provide solutions.
- Product Knowledge: Provide knowledgeable answers to questions about product, pricing, and availability.
- Team Collaboration: Work with internal departments to meet customer needs.
- Data Entry: Enter data into various platforms.
Qualifications:
- A minimum of 1-3 years of US work experience.
- Excellent Phone Etiquette: Possess excellent verbal, written, and interpersonal skills.
- Organizational Skills: Ability to multi-task, organize, and prioritize work effectively.
We Offer:
- An opportunity to work in an international voice process environment.
- A chance to develop your customer service skills and knowledge.
About the Role:
- This is a full-time position.
- The ideal candidate is someone who loves talking to people and proactively solving issues.
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