Customer Service Liaison

7 days ago


Noida, Uttar Pradesh, India beBeeFrontDesk Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description:

This role is responsible for providing exceptional customer service and support to clients and internal stakeholders. The Front Desk Coordinator will be the first point of contact for visitors and employees, requiring a warm and professional demeanor.

Key responsibilities include managing incoming and outgoing calls, maintaining administrative records, and performing general administrative duties.

  • Serve as the primary point of contact for visitors and employees
  • Provide exceptional customer service and support
  • Manage call distribution and handle all incoming and outgoing calls
  • Maintain and update administrative records and databases
  • Perform general administrative duties and support help desk operations
Required Skills and Qualifications:
  • Graduate degree in any discipline
  • 1–5 years of experience in front desk management or receptionist roles
  • Experience in client reporting and continuous improvement initiatives
  • Strong computer literacy and ability to manage multiple systems
  • Knowledge of occupational safety requirements is a plus
  • Excellent people skills and a strong customer service orientation
  • Ability to multitask and interact with individuals at all organizational levels
Benefits:
  • Entrepreneurial and inclusive work environment
  • Opportunities for personal and professional growth
  • Total Rewards Program with competitive pay and benefits


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