Senior Customer Liaison

2 days ago

Noida, Uttar Pradesh, India beBeeClientService Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview:

  • We are seeking a highly skilled and dedicated professional to join our team as a Client Service Specialist.

About the Role:

  • This is an excellent opportunity for someone who is customer-focused, proactive, and results-driven.

Key Responsibilities:

  • Maintain positive relationships with clients, external providers, and internal stakeholders through effective communication and collaboration.
  • Stay up-to-date on market products and services, including their features and benefits.
  • Source the best products, services, and premiums from external providers and present findings in a clear, objective format.
  • Analyze data related to client and provider activity and present it in an objective-driven format.
  • Effectively manage administrative processes, prioritizing tasks and meeting deadlines.
  • Provide support to clients, providers, and internal stakeholders to ensure a positive service experience.

Required Competencies:

  • Proficiency in Microsoft applications, including Word, Excel, PowerPoint, and Outlook.
  • Experience working in financial services or the insurance industry.
  • Ability to develop knowledge of insurance products and broking.
  • Exceptional time management skills and ability to prioritize tasks effectively.
  • Capacity to generate innovative solutions to problems and improve existing processes.
  • Strong interpersonal, written, and verbal communication skills.

Benefits:

  • Opportunity to work in a dynamic and supportive environment.
  • Chance to develop new skills and expertise.
  • Competitive compensation package.

Our Ideal Candidate:

  • A motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Adaptable and able to learn quickly.

Note: The above description has been reformatted to meet your requirements. Please review carefully before using.

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