Customer Service Liaison

4 days ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 29,50,000 - ₹ 34,30,000

Job Overview:

We are seeking a highly skilled professional to fill the role of Customer Service Liaison. This position requires exceptional communication skills, strong customer service abilities, and the capacity to handle multiple conversations simultaneously.

Responsibilities:

  1. Respond to a diverse range of inquiries, resolve customer service issues, and process transactions with accuracy.
  2. Prioritize tasks efficiently and maintain a high level of productivity throughout the day.
  3. Develop and maintain a positive relationship with customers, ensuring their needs are met and exceeded whenever possible.

Key Skills:

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and analytical thinking
  • Ability to multitask and prioritize tasks effectively
  • A strong schedule is required, with full days of assisting customers on the phone

Work Environment:

This position requires a rotational shift schedule, with week offs expected.

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