Senior Service Desk

Job DescriptionSenior Service Desk Associate EnglishIndia - Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens,...

Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk - Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).India – Work from...

Designation: - Service Desk ExecutiveLocation: - Noida (Hybrid)Preferred Qualification: - BCAKey Responsibilities:1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents.Escalation Management – Forward complex problems to higher-level support teams.Knowledge Base Maintenance – Create and update help articles and...

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...

Job DescriptionKey Responsibilities:Greet and assist clients at the front desk in a warm, welcoming mannerHandle incoming calls, client queries, and appointment bookingsMaintain and update the salon appointment calendarCoordinate with service staff to ensure smooth flow of appointmentsGenerate daily, weekly, and monthly sales and client reportsManage...

Job Description Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement...

Job SummaryWe are seeking a highly skilled and experienced Senior System Administrator to join our team. As a key member of our IT department, you will be responsible for managing the back-end infrastructure support, advanced second-level support of service requests, and managing the activities and responsibilities of the service desk team. This role...

Basic Function To do the transactional level processing in an insurance collections process To do the reconciliation of the policies accounts and accordingly make collections efforts via phone or email To manage the ageing of debts credits on the portfolio of accounts It involves dealing with internal external staff for gathering relevant information ...

Job DescriptionSummaryDescriptionSummary of This RoleMaintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all...