
Channel Partner Relationship Manager
4 days ago
We are currently seeking an experienced professional to fill a challenging role as a Channel Operations Support Specialist.
Your responsibilities will include:
- Providing operational support to our partner program, including responding to inbound requests from partners and internal stakeholders
- Acting as liaison for the Global Ecosystem Operations team with cross-functional teams
- Leading and supporting the development of business process improvements
- Establishing strong partnerships with key stakeholders at all levels in the organization
You will be responsible for:
- Granting, validating, and troubleshooting access to our partner portal
- Ensuring accurate data on partner program compliance
- Handling exceptions related to deal registration and updating Partner Locator data
- Partner applications and onboarding
The ideal candidate will have:
- Relevant experience managing high-volume cases using email-based ticketing systems or similar tools
- Strong customer service skills and attention to detail
- Effective communication skills to engage participants in discussions on various topics
About Our Team
Our company specializes in developing innovative cybersecurity solutions that protect digital transactions. We strive to establish relationships with potential customers to help them understand how our products can secure their environment.
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