Financial Operations Leader, Receivables Applications
1 day ago
As a Financial Operations Leader for Receivables Applications at myGwork, an inclusive employer and member of the largest global platform for the LGBTQ+ business community, you will have the opportunity to lead a small team of business systems and financial analysts. Your role will involve driving the implementation, optimization, and adoption of our receivables applications globally.
About this roleYou will be responsible for the operational management and service delivery, from onboarding and requirements gathering to ongoing support and enhancements. In this position, you will directly impact organizational productivity and free cash flow by providing front-line analysts with the tools and support needed to transact at high volume with outstanding customer service.
This role requires a strategic thinker with a deep understanding of business operations and technology solutions. The ideal candidate will have a passion for driving operational excellence, delivering high-quality solutions, and fostering cross-functional collaboration. You will have robust interpersonal and influencing skills with the ability to align global teams in the execution of prioritization, implementation, and change management activities.
Key responsibilities include:
- Driving end-to-end onboarding of new businesses and market expansions, including requirement definition, testing, data migration, validation, and change management.
- Establishing robust mechanisms for gathering and responding to application feedback, enhancement requests, and production issues, ensuring timely prioritization and resolution.
- Managing stakeholders, developing effective communication and engagement channels across levels, lines of business, and geographies.
- Collaborating with technology teams to groom, prioritize, and execute issues resolution and enhancement roadmaps.
- Developing comprehensive documentation, process assets, and training programs for application usage, fostering user adoption and proficiency.
- Championing the reliability of receivables applications through continuous improvement of operational processes and controls, proactively mitigating application risks.
- Leveraging data-driven insights to identify application issues and opportunities, working closely with operational and technical teams to develop and implement innovative solutions.
- Defining and monitoring key metrics for operational and application health, measuring the impact and adoption of new application features.
- Ensuring business continuity by attracting, developing, and retaining top talent within your high-performing team.
We are looking for candidates with 8+ years of experience in tax, finance, or a related analytical field, as well as 3+ years of advanced proficiency in Excel. Additionally, we require 6+ years of Accounts Receivable or Account Payable experience, and 6+ years of applying key financial performance indicators (KPIs) to analyses. Experience in creating process improvements with automation and analysis is also highly valued.
The estimated salary for this position is around $120,000 per year, depending on location and other factors. This is a competitive compensation package that reflects the importance of this role in driving operational excellence and improving business outcomes.
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