
Technical Customer Support Role
4 days ago
Technical Support Lead Position
">This is an urgent opening for a Technical Support Lead in our Chennai location. The ideal candidate should have 5+ years of experience in SaaS technical support, customer operations, or similar project-focused roles.
Responsibilities:
">- ">
- Provide exceptional customer support to our clients through multiple channels, including phone, email, and chat.">
- Responsible for resolving complex technical issues efficiently and effectively.">
- Work closely with cross-functional teams to identify and implement process improvements.">
Required Skills and Qualifications:
">Key Requirements:
">- ">
- Self-motivated and proactive with a strong sense of ownership and passion for improving customer support processes and outcomes.">
- Excellent written and verbal communication skills with the ability to convey technical concepts clearly and professionally.">
- Highly organized and able to manage multiple priorities in a fast-paced dynamic environment.">
Benefits:
">What We Offer:
">- ">
- A competitive salary and benefits package.">
- Opportunities for professional growth and development.">
Others:
">How to Apply:
">If you are interested in this position, please share your updated CV with us. You can also reach out to us on WhatsApp for more details.
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