Technical Support Specialist

4 days ago


Ellore, Andhra Pradesh, India beBeeProblemSolving Full time ₹ 12,00,000 - ₹ 20,00,000
About the Role

A key position at a leading organization involves serving as the primary contact for customers on support issues and product queries. This role requires troubleshooting technical problems, collaborating with internal teams to deliver resolution, and contributing to the internal knowledge base.

The Technical Support Engineer works closely with software developers and other technical members from the customer side. They are expected to deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.



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