Technical Support Specialist Role

3 days ago


Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 17,00,000

Job Title: Technical Support Expert

Description:

We are seeking a skilled technical support professional to provide exceptional assistance to clients through various communication channels. This role involves troubleshooting complex technical issues related to software applications, hardware devices, and network connectivity.

Main Responsibilities:
  • Provide technical support via phone, email, or chat platforms.
  • Analyze and resolve technical problems efficiently.
  • Collaborate with cross-functional teams to ensure seamless service delivery.
Requirements:
  • Bachelor's degree in a technical field (e.g., computer science, engineering).
  • Minimum 2-5 years of experience in a BPO/Call Centre environment, focusing on international voice processes for technical support.
  • Excellent verbal and written English proficiency.
Benefits:
  • Competitive salary package.
  • Rotational shifts and night shifts available.
  • Surety Bond included.


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