IT Service Delivery Manager

2 days ago


Navi Mumbai, Maharashtra, India beBeeIncident Full time

Job Summary:

This role involves overseeing the delivery of IT services, ensuring excellent service quality and minimal impact on customers.

Key Responsibilities:
  • Manage the IT service delivery team to provide leadership and guidance for optimal performance.
  • Develop and manage service management processes and procedures.
  • Oversee incident and problem management to ensure timely resolution.

Required Skills & Qualifications:

  • Leadership skills with experience in managing IT teams.
  • Understanding of ITIL processes.
  • Strong analytical and problem-solving skills.

Benefits:

A challenging and rewarding work environment with opportunities for growth and development.

Others:

The ideal candidate will have a strong understanding of IT service management principles and practices.



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