Service Delivery Specialist

4 days ago


Navi Mumbai, Maharashtra, India beBeeCustomerService Full time

We are seeking a dynamic Customer Service Representative to join our team in India. The ideal candidate will have 0-5 years of experience in customer service and will be responsible for ensuring excellent customer satisfaction through effective communication and problem resolution.

Key Responsibilities
  • Handle customer inquiries and provide accurate information regarding products and services.
  • Resolve customer complaints in a timely and efficient manner.
  • Maintain a high level of professionalism and customer satisfaction.
  • Document all customer interactions in the CRM system.
  • Collaborate with team members to improve service delivery and customer experience.
Required Skills and Qualifications
  • Excellent verbal and written communication skills in English and local languages.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Strong problem-solving skills and ability to work under pressure.
  • Ability to empathize with customers and handle difficult situations calmly.
  • Basic knowledge of customer service principles and practices.


  • Mumbai, Maharashtra, India beBeeOperations Full time ₹ 60,00,000 - ₹ 82,50,000

    Job Title: Service Delivery SpecialistAbout the Role:We are seeking a highly skilled and experienced Service Delivery Specialist to join our team. As a key member of our operations, you will be responsible for ensuring timely, accurate and profitable delivery of shipments to customers.Key Responsibilities:Operational Efficiency:Ensure adherence to...


  • Navi Mumbai, Maharashtra, India beBeeService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: IT Service Delivery Specialist">We are seeking a highly motivated IT Officer to join our team. The successful candidate will be responsible for executing assigned checklists, special user requests, and adhoc/bulk Job processing requests in the shift.The ideal candidate will also be responsible for timely execution and monitoring of all backups,...


  • Mumbai, Maharashtra, India beBeeArtificialLift Full time ₹ 12,00,000 - ₹ 20,00,000

    Artificial Lift Service Delivery SpecialistThe Artificial Lift Field Specialist is responsible for delivering safe, efficient and reliable service to customers.The specialist identifies opportunities to improve service delivery, implements standard work and manages risk during service execution.Responsible for service delivery at base and field...


  • Navi Mumbai, Maharashtra, India beBeeIncident Full time

    Job Summary:This role involves overseeing the delivery of IT services, ensuring excellent service quality and minimal impact on customers.Key Responsibilities:Manage the IT service delivery team to provide leadership and guidance for optimal performance.Develop and manage service management processes and procedures.Oversee incident and problem management to...


  • Mumbai, Maharashtra, India beBeeInnovation Full time ₹ 80,00,000 - ₹ 1,00,00,000

    IT Service Solutions SpecialistJob Summary:We are seeking a highly skilled IT Service Solutions Specialist to join our team. This role requires a strategic thinker with a strong understanding of IT service delivery, technical solutioning, and customer engagement.Key Responsibilities:Stay updated on market trends and technology advancements in IT...


  • Mumbai, Maharashtra, India beBeeServiceNow Full time ₹ 40,00,000 - ₹ 80,00,000

    Job TitleExperienced ServiceNow professional required for large-scale HR service delivery.Key Responsibilities:Configure and implement HRSD modules, including Case Management, Knowledge, Lifecycle Events, and Employee Center.Design and develop Scoped Applications, Script Includes, Business Rules, and REST/SOAP integrations using ServiceNow Studio and Flow...


  • Mumbai, Maharashtra, India beBeefield Full time US$ 90,000 - US$ 1,20,000

    About Us:  We're seeking a skilled professional to drive safe living and quality of life through effective service delivery and customer satisfaction.Key Responsibilities:


  • Mumbai, Maharashtra, India beBeeImplementation Full time

    Job OverviewWe are seeking a seasoned IT professional to fill the role of Operational Readiness Specialist. In this position, you will be responsible for ensuring the successful implementation and transition of IT services.This is an exciting opportunity for a motivated individual to join our team and contribute to the delivery of high-quality IT...


  • Navi Mumbai, Maharashtra, India beBeeTechnical Full time

    **Job Summary:**We are seeking a motivated and enthusiastic Service Desk Engineer 1 to join our IT support team. In this entry-level role, you will be the first point of contact for users seeking technical assistance, providing support to ensure their IT systems run smoothly.Key Responsibilities:Provide first-level technical support to end-users via phone,...


  • Navi Mumbai, Maharashtra, India Solis Full time

    The Role Following consistent and continued sales growth across Europe, Solis is now looking for a technically strong and service-oriented On-line Service Specialist to support our customers in the United Kingdom and Europe.The successful candidate will be responsible for remote technical support, inverter diagnostics, RMA processing, and customer...