
Strategic Key Account Professional
3 days ago
The Key Accounts Manager plays a crucial role in managing existing customers and acquiring new ones.
This position involves collaboration with various teams such as Operations, Service, Invoicing, SHE, Functions, and external stakeholders including existing and potential customers.
Responsibilities include:
- Customer retention and annual contract renewal with price increase
- Collection/DSO management and up-selling
- New Business Development through market surveys and competitor analysis
- Controlling costs within allocated budgets
- Providing client feedback to support the service team
CORE COMPETENCIES:
- Excellent Customer Relationship management skills
- Good communication both verbal and written
- Proven track record of customer management and business development
- Ability to work with cross-functional teams
REQUIREMENTS:
- Bachelor's Degree (or equivalent) with overall sales experience of 6+ years, of which 2 years should have been in Managing Key Accounts
- Fair knowledge of the geography where the position will be based
- Good working knowledge of Word, Excel, and PPT
Rentokil PCI aims to set new standards for customer service with operations across 300 plus locations in India.
The company focuses on developing industry-leading service operations through sharing best practices, innovations, and digital technologies.
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