Food & Beverage Service Associate

3 weeks ago


Vijayawada, Andhra Pradesh, India Accor Full time

F&B Service Standards

As a Food & Beverage Service Associate with Accor, you will be responsible for delivering exceptional service to our guests. Here are some key responsibilities:

  1. Ensure all tables are set according to standards and procedures.
  2. Provide F&B services in accordance with departmental standards and procedures.
  3. Greet all patrons warmly upon arrival and escort them to the table.
  4. Ensure all food and beverages are served according to service standards.
  5. Apply necessary precautions with regards to hotel food safety and hygiene standards.
  6. Pick up and serve food and beverage orders promptly.
  7. Try to remember individual patrons' names and preferences to extend personalized service.
  8. Up-sell and promote food and beverage offers to maximize sales revenue.
  9. Thank all patrons for patronizing the outlet upon their departure.
  10. Clear and tidy up tables after the departure of the patrons as quickly as possible.

Additional Responsibilities

  1. Maintain complete knowledge of all F&B services, contents, and preparation methods.
  2. Be well-versed in hotel fire and life safety procedures.
  3. Attend all briefings, meetings, and trainings assigned by management.
  4. Report for duty on time wearing clean and complete uniform at all times.
  5. Maintain a high standard of personal appearance and hygiene at all times.

Qualifications

  • Secondary/High school education.
  • Additional certification(s) in Food and Beverage will be an advantage.
  • Good reading, writing, and oral proficiency in English language.
  • Ability to speak other languages and basic understanding of local languages will be an advantage.
  • No experience is required.

Key Competencies

  • Good communication and customer contact skills.
  • Service-oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Self-motivated and energetic.
  • Must be well-presented and professionally groomed at all times.

About Accor

Accor is an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.



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