Food and Beverage Service Team Member

3 weeks ago


Vijayawada, Andhra Pradesh, India Accor Full time
Job DescriptionKey Responsibilities
  • Deliver exceptional food and beverage services to guests, adhering to the hotel's standards and procedures.
  • Maintain a clean and safe working environment, adhering to hotel food safety and hygiene standards (HACCP).
  • Greet guests warmly, escort them to their tables, and ensure their needs are met throughout their stay.
  • Prepare and serve food and beverages promptly, ensuring they are served at the correct temperature.
  • Provide personalized service by remembering guests' names and preferences.
  • Upsell and promote food and beverage offers to maximize sales revenue.
  • Thank guests for their patronage and ensure they have a positive experience.
  • Clear and tidy up tables after guests have departed, maintaining a high standard of cleanliness.
  • Collect and manage food and beverage supplies, adhering to requisition standards.
  • Report any complaints, incidents, or irregularities to management.
  • Assist other Food and Beverage outlets during peak times or as required.
Additional Responsibilities
  • Maintain complete knowledge of all F&B services, contents, and preparation methods, as well as hotel services and features.
  • Be well-versed in hotel fire and life safety/emergency procedures.
  • Attend all briefings, meetings, and trainings assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by management.
Qualifications and Competencies
  • Secondary/High school education.
  • Additional certification(s) in Food and Beverage an advantage.
  • Good reading, writing, and oral proficiency in English language.
  • Ability to speak other languages and basic understanding of local languages an advantage.
  • No experience required.
  • Good communication and customer contact skills.
  • Service-oriented with an eye for detail.
  • Ability to work effectively and contribute in a team.
  • Self-motivated and energetic.
  • Well-presented and professionally groomed at all times.


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