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Accor F&B Service Ambassador

4 weeks ago

Vijayawada, Andhra Pradesh, India Accor Full time

Job Summary

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The Accor F&B Service Ambassador is a key member of our food and beverage team, responsible for delivering exceptional service to our guests. This role requires a high level of communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

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About You

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  • ">
  • You have a secondary / high school education and additional certification(s) in Food & Beverage will be an advantage.">
  • You possess good reading, writing and oral proficiency in English language.">
  • You are able to speak other languages and basic understanding of local languages will be an advantage.">
  • You have no experience required but are eager to learn and grow with our company.">
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About the Role

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This is a full-time position that involves working in a hotel restaurant or bar setting. You will be responsible for providing excellent service to our guests, including greeting them warmly upon arrival, serving food and beverages, and ensuring that their needs are met throughout their stay.

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Your Responsibilities

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  • ">
  • Greet all patrons warmly upon arrival at the door and escort them to the table.">
  • Deliver F&B services in accordance to departmental standards and procedures.">
  • Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation.">
  • Pick up and serve food and beverage orders, ensuring that food and beverage are served promptly to the guests once they are ready.">
  • Thank all patrons for patronizing the outlet upon their departure.">
  • Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area.">
  • Collect food and beverage supply requisition, ensure that the stock collected is as per requisition.">
  • Report any complaints, incidents or other irregularities to management.">
  • Assist other Food & Beverage outlets with their operations during peak times or when required.">
  • Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features.">
  • Be well-versed in hotel fire & life safety/emergency procedures.">
  • Attend all briefings, meetings and trainings as assigned by management.">
  • Report for duty on time wearing clean and complete uniform at all times.">
  • Maintain a high standard of personal appearance and hygiene at all times.">
  • Perform other reasonable duties assigned by the Management of the Hotel.">
">

Salary and Benefits

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The estimated salary for this role is $35,000 - $45,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, paid vacation time and opportunities for professional development.

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What We Offer

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We are committed to diversity and inclusion, and welcome applications from candidates of all backgrounds. As a member of our team, you will have access to ongoing training and development opportunities, as well as a collaborative and dynamic work environment.

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About Us

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Accor is a global leader in hospitality, with over 5,000 hotels worldwide. Our mission is to provide exceptional service and unforgettable experiences for our guests, while fostering a culture of innovation and excellence within our organization.