Customer Service Representative
1 month ago
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Bloomingdale International School.
About the Role:
- This is a full-time position, requiring excellent communication skills and a strong command of the English language.
- The ideal candidate will have 2-3 years of experience in customer-facing roles and be comfortable working in a fast-paced environment.
- You will be responsible for making outbound calls to customers, handling inquiries, and providing solutions to their needs.
- Additionally, you will maintain accurate records of customer interactions and contribute to the growth and development of the sales team.
Key Responsibilities:
- Making outbound calls to customers to promote services and products.
- Handling customer inquiries and resolving issues promptly and professionally.
- Providing product information, pricing, and promotions to customers.
- Maintaining accurate records of customer interactions, including call logs and customer data.
- Contribute to the growth and development of the sales team through coaching, training, and mentorship.
Requirements:
- Bachelor's degree in any field.
- 2-3 years of experience in customer-facing roles, preferably in a BPO setting.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment with multiple priorities and deadlines.
- Strong problem-solving and analytical skills.
What We Offer:
- A competitive salary range of $25,000 - $35,000 per annum, depending on experience.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including medical insurance and paid time off.
About Us:
Bloomingdale International School is a leading educational institution dedicated to providing high-quality education to students from around the world. We value innovation, excellence, and teamwork, and we are committed to creating a positive and inclusive work environment for our employees.
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