Customer Service Representative

1 month ago


Vijayawada, Andhra Pradesh, India Bloomingdale International School Full time
Job Title: Customer Service Representative

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Bloomingdale International School.

About the Role:

  • This is a full-time position, requiring excellent communication skills and a strong command of the English language.
  • The ideal candidate will have 2-3 years of experience in customer-facing roles and be comfortable working in a fast-paced environment.
  • You will be responsible for making outbound calls to customers, handling inquiries, and providing solutions to their needs.
  • Additionally, you will maintain accurate records of customer interactions and contribute to the growth and development of the sales team.

Key Responsibilities:

  • Making outbound calls to customers to promote services and products.
  • Handling customer inquiries and resolving issues promptly and professionally.
  • Providing product information, pricing, and promotions to customers.
  • Maintaining accurate records of customer interactions, including call logs and customer data.
  • Contribute to the growth and development of the sales team through coaching, training, and mentorship.

Requirements:

  • Bachelor's degree in any field.
  • 2-3 years of experience in customer-facing roles, preferably in a BPO setting.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities and deadlines.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A competitive salary range of $25,000 - $35,000 per annum, depending on experience.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including medical insurance and paid time off.

About Us:

Bloomingdale International School is a leading educational institution dedicated to providing high-quality education to students from around the world. We value innovation, excellence, and teamwork, and we are committed to creating a positive and inclusive work environment for our employees.



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