Guest Service Associate
3 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Accor. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities
- Provide warm and welcoming service to guests upon arrival and throughout their stay
- Ensure all food and beverage orders are served promptly and to the highest standard
- Maintain a high level of knowledge about our hotel services and features
- Work effectively as part of a team to deliver excellent service to our guests
- Report any complaints or incidents to management in a timely and professional manner
Requirements
- Secondary / High school education
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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