Front Office Guest Service Associate

2 weeks ago

Vijayawada, Andhra Pradesh, India Accor Full time

Job Title: Front Office Guest Service Associate

Job Summary:

We are seeking a highly skilled and experienced Front Office Guest Service Associate to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of hospitality.

Key Responsibilities:

  • Assist guests with check-in and check-out, as well as other cashiering duties
  • Review arrival lists and prepare compendiums prior to guests' arrival and check-into system if necessary
  • Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
  • Ensure that members consistently receive all benefits, and repeat guests and other VIP's receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
  • Liaise closely with other relevant departments to ensure that guests requests and needs are met
  • Update and maintain repeat guest history system
  • Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
  • Handle guests' complaints and comments tactfully and efficiently
  • Handling guests' mails, messages, and answering of phone calls
  • Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
  • Be vigilant in regard to in-house credit matters and act upon any discrepancies
  • Alert Security or Duty Manager of suspicious looking person(s) / articles
  • Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
  • Be fully conversant with hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Hotel

  • Front Office Guest Service Associate

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Front Office Guest Service AssociateJob Summary:We are seeking a highly skilled and customer-focused Front Office Guest Service Associate to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Guest Service Associate Front Office Specialist

    4 days ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job Description:We are seeking a highly skilled and enthusiastic Guest Service Associate Front Office to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Assist guests with check-in and...

  • Front Office Associate

    1 week ago

    Vijayawada, Andhra Pradesh, India Hotel Aira Full time

    Front Office Associate Job DescriptionAt Hotel Aira, we are seeking a highly motivated and friendly Front Office Associate to join our team. As a Front Office Associate, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Greeting and...

  • Front Office Associate

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Guest Service Associate Front OfficeJob Summary:We are seeking a highly skilled and customer-focused Guest Service Associate to join our Front Office team. As a key member of our hotel team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Assist guests...

  • Guest Service Associate

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Guest Service AssociateAt Accor, we are committed to delivering exceptional guest experiences. As a Guest Service Associate, you will play a vital role in ensuring our guests feel welcome and valued throughout their stay.Key Responsibilities:Provide warm and personalized service to guests, ensuring their needs are met and exceeded.Manage the...

  • Guest Service Associate

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Guest Service AssociateAccor is seeking a Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs are met and...

  • Guest Service Associate

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Accor. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests upon...

  • Guest Service Associate

    2 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a highly skilled Guest Service Associate to join our team at Accor. As a key member of our front desk and food and beverage service team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs...

  • Front Desk Representative

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Hotel Aira Full time

    Front Office Associate Job DescriptionAt Hotel Aira, we are seeking a highly skilled and customer-focused Front Office Associate to join our team.Key Responsibilities:Guest Welcome and Check-in: Greet and welcome guests in a professional and friendly manner, ensuring a seamless check-in experience.Room Assignment and Management: Register guests and assign...

  • Front Office Manager

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Accor. As a Front Office Manager, you will be responsible for the overall management of the front office operations, ensuring that all guests receive exceptional service and that the hotel runs smoothly and efficiently.Key ResponsibilitiesManage the front...

  • Hotel Guest Service Representative

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Associate to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesAttend daily briefings and take on assigned tasks to...

  • Front Desk Representative

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Hotel Aira Full time

    Front Office Associate Job DescriptionAt Hotel Aira, we are seeking a highly skilled and customer-focused Front Office Associate to join our team.Key Responsibilities:Guest Welcome and Check-in: Greet and welcome guests in a professional and friendly manner, ensuring a seamless check-in experience.Room Assignment and Management: Register guests and assign...

  • Front Office Team Member

    4 days ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Front Office ExecutiveJob Summary: We are seeking a motivated and service-focused Front Office Executive to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from arrival to departure.Key Responsibilities: Greet and...

  • Front Office Team Member

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job Title: Front Office ExecutiveAt Accor, we are committed to delivering exceptional guest experiences. As a Front Office Executive, you will play a vital role in ensuring our guests feel welcome and well taken care of.Key Responsibilities:Provide warm and personalized greetings to guests upon arrival.Efficiently manage check-ins and check-outs, ensuring a...

  • Front Office Team Member

    2 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job Summary:At Accor, we are seeking a skilled and customer-focused Front Office Team Member to join our team. In this role, you will be responsible for providing exceptional front desk services to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Deliver warm and personalized welcome experiences to our guests, making...

  • Guest Service Associate

    2 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job DescriptionAs a Guest Service Associate at Accor, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Guest Services: Attend daily briefings, take on assigned tasks, and provide prompt attention to guest requests.Room Maintenance: Clean and maintain areas of responsibility...

  • Front Office Team Member

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a skilled Front Office Executive to join our team at Accor. The successful candidate will be responsible for providing exceptional front desk services to our guests, including greeting and registering arrivals, processing check-ins and check-outs, and assigning rooms.Key ResponsibilitiesGreet and register guests upon arrival,...

  • Front Office Team Member

    2 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a skilled Front Office Executive to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key ResponsibilitiesGreet guests upon arrival and make them...

  • Front Office Team Member

    1 week ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryAs a Front Office Executive at Accor, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience. Key responsibilities include greeting guests, administering check-ins and check-outs, providing front desk services, assigning rooms, and handling administrative duties.Key ResponsibilitiesGreet and...

  • Front Office Team Member

    3 weeks ago

    Vijayawada, Andhra Pradesh, India Accor Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Executive to join our team at Accor. The successful candidate will be responsible for providing exceptional front desk services to our guests, including greeting and registering arrivals, processing check-ins and check-outs, and handling administrative duties.Key...