
Guest Experience Manager
23 hours ago
We are seeking a highly skilled Guest Experience Manager to join our team. As the primary point of contact for clients and visitors, you will be responsible for delivering exceptional customer experiences that meet and exceed expectations.
Key Responsibilities:- Welcome and engage with guests in a professional and courteous manner.
- Manage front desk operations, including handling inquiries, scheduling appointments, and providing project-related information.
- Support sales and CRM teams by managing client interactions, documentation, and follow-ups.
- Coordinate with internal teams to ensure seamless client experiences.
- Maintain accurate records of client visits, inquiries, and interactions for reporting purposes.
- Excellent communication and interpersonal skills.
- Pleasant personality, confident, and customer service oriented.
- Ability to handle client interactions with professionalism and empathy.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Experience in real estate, hospitality, or customer service roles preferred.
- Strong organizational and coordination abilities.
The ideal candidate will possess excellent communication skills, a pleasant personality, and strong organizational abilities. Prior experience in real estate, hospitality, or customer service roles is an advantage.
About Us:We offer a dynamic work environment with opportunities for growth and development.
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