Reception Manager

1 day ago

Mysore, Karnataka, India beBeeReception Full time ₹ 4,00,000 - ₹ 6,00,000
Job Title: Reception Manager

The primary role of the Reception Manager is to be the initial point of contact for students, visiting faculty members, and guests. A suitable candidate will possess excellent communication skills, along with the ability to multitask and handle pressure situations effectively.

Main Responsibilities:
  • Front Desk & Guest Liaison
    • Act as the first point of contact for students, parents, visiting faculty members, and external visitors.
    • Handle inquiries, provide accurate information, and guide visitors accordingly.
    • Ensure professional and courteous handling of phone calls, emails, and in-person interactions.
  • Student Support & Communication
    • Serve as a liaison between students and administration regarding hostel-related matters.
    • Address student complaints related to facilities and services.
    • Coordinate with student welfare/administration teams for resolving issues.
  • Visiting Faculty & Guest Accommodation
    • Manage bookings, check-in, and check-out processes for visiting faculty and institute guests.
    • Ensure rooms in Building B are well-prepared, clean, and meet hospitality standards.
    • Resolve any accommodation-related issues promptly and effectively.
  • Facility Management (Building B – Hostel & Guest Accommodation)
    • Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
    • Coordinate with housekeeping, maintenance, and security teams for smooth operations.
    • Report property-related issues (plumbing, electrical, housekeeping, etc.) and ensure timely resolution.
  • Administrative Support
    • Manage documentation related to hostel occupancy, guest bookings, and complaint registers.
    • Assist in preparing periodic reports on student/guest satisfaction and property maintenance.
    • Support institute events by coordinating guest arrivals and accommodation.
    • Ensure compliance with institute policies and safety standards.
Qualifications & Experience:
  • Bachelor's degree in Hospitality, Administration, or a related field.
  • 2–4 years of experience in front desk, guest relations, or facility management (preferably in an educational institution or hospitality sector).
  • Prior experience in handling student accommodation/hostel management is advantageous.

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